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Verizon iPhone 7 poor phone quality?

F

fantasyphil

macrumors member
Original poster
Feb 24, 2011
50
2
Hey everyone,

I have a verizon iPhone 7 and it seems that whenever I make a voice call, the quality can be really bad. There are times where it sounds like the other person is underwater, the volume is so soft I can't hear them, and other times it just sounds like a robot on the other side.

Does anyone else have the same issue? This has been going on since I got the phone in September. Is this a hardware issue or is this an issue on Verizon's end?
 
fantasyphil said:
Hey everyone,

I have a verizon iPhone 7 and it seems that whenever I make a voice call, the quality can be really bad. There are times where it sounds like the other person is underwater, the volume is so soft I can't hear them, and other times it just sounds like a robot on the other side.

Does anyone else have the same issue? This has been going on since I got the phone in September. Is this a hardware issue or is this an issue on Verizon's end?
Click to expand...
Do you have friends or others in the same area as you with the iPhone 7 on VZW? Do they also have the same issues?
 
willmtaylor said:
Do you have friends or others in the same area as you with the iPhone 7 on VZW? Do they also have the same issues?
Click to expand...

It doesn't really seem like it. Everyone else I have talked to say it doesn't happen frequently to them. It seems to be happening to me every time I make a phone call.
 
fantasyphil said:
It doesn't really seem like it. Everyone else I have talked to say it doesn't happen frequently to them. It seems to be happening to me every time I make a phone call.
Click to expand...
Then perhaps it's an issue with your unit specifically. Unless you, as an individual, live/work/play in a weak coverage area.
 
Try testing it out in other local areas also and with other companies customers.
Maybe the call sounds bad because of the other persons carrier or signal.
Try calling to land lines and test it in various locations.
 
Try turning off the Voice + Data LTE in Settings, and use it on LTE only for data. Voice calls are much clearer for me this way and hold connection much better too.
 
sargein said:
Try turning off the Voice + Data LTE in Settings, and use it on LTE only for data. Voice calls are much clearer for me this way and hold connection much better too.
Click to expand...

This isn't my personal experience, but I agree with the suggestion to try changing the settings and see what happens. There's nothing to lose - just keep track of what you change and ideally change settings one at a time so you can isolate the results.
 
For some reason my 6 still sounds clearer than my 7 plus but this 7 plus sounds clearer than the 6s Plus that I had for a week also. I wonder should I try a new SIM card? But call quality sounds good when I'm using the speaker phone. I've already had one dropped call already. I'm not use to this with Verizon.
 
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