Resolved Verizon iPhone Activation Problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by richard4339, Feb 8, 2011.

  1. richard4339, Feb 8, 2011
    Last edited: Feb 8, 2011

    richard4339 macrumors 6502a


    Sep 6, 2006
    Anybody else having problems activating their phone? I got through the activation process in iTunes. My old phone is off. It keeps telling me it isn't activated and if this continues to call customer service.

    Edit: In iTunes it confirmed my phone number when I first started the process. Now, I'm noticing that it shows my number in iTunes as: 0000002789.
  2. packs2011 macrumors newbie

    Feb 3, 2011

    Yes, I had this same issue today. I just called the number, they answered within 2 minutes, and they manually activated it for me -- only took a minute. The number in iTunes will automatically update once they activate the phone for you.
  3. AppleNewton macrumors 68000


    Apr 3, 2007
    1 Finite Place
    Another method to do if anyone else runs into this, you can activate yourself via under your My Verizon select activate a device and should send you through the same process a VZW CSR usually does.

    Mine was having that issue and activated through there and all was golden.
  4. imsquint1 macrumors newbie

    Feb 9, 2011
    MEID Error

    I had the same error. It turns out that the MEID on my phone was different than the MEID that Verizon assigned my iPhone. It's easy to check - look in Settings-General-About to check the number on your cell phone, then look at the number printed on your customer receipt. If they are different, you'll have to contact Verizon.

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