Verizon iphone order cancelled??

Discussion in 'iPhone' started by twinsmom, Feb 4, 2011.

  1. twinsmom macrumors newbie

    Feb 4, 2011
    Anyone else receive an email with this message

    Dear Valued Customer,
    Thank you for choosing Verizon Wireless, America's most reliable wireless. We do appreciate your business.

    This email is to confirm the cancellation of your internet order. You have not been billed for this order. If you have not requested your order be cancelled, please reply to this email or call us at 866-338-7390. Our Internet Order Processing Team is available to help you from 8 am to 9 pm Monday through Friday and Saturday from 8 am to 5 pm, Eastern Standard Time.

    What is up with this??
  2. UngratefulNinja macrumors 68000


    May 9, 2009
  3. maflynn Moderator


    Staff Member

    May 3, 2009
    I vaguely recall this occurred with apple/att when there was a blip with the order processing. You should call to see what happened, but the odds are probably high that your order has been cancelled. :(
  4. jacollins macrumors 6502a

    Jun 19, 2010
    This happened on AT&T, due to their ordering system flaking out so badly, people got listed with multiple orders. AT&T cancelled the extras.

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