Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mackingit

macrumors member
Original poster
Jul 7, 2011
35
0
New York
Unfortunately for me my upgrade date with Verizon was after xmas. Which sucks if you want to upgrade now.

I call Verizon and they initially offer the edge early plan which would entail me paying for the full price of the phone over 20 months. i quickly shot down this idea because in 3 mos my upgrade would come through. $700 now vs free in 3 mod?? cmon big Red....

It wouldve been cheaper for me to cancel my service(single line 60 a month) at a $75 cancellation fee. Hek it wouldve been cheaper for me to have two lines until then. $700 vs the increased cost of an extra line???? um no brainer.

The lady would not budge on the upgrade date and she said she would have someone review my account and look into giving me a discount on the early edge plan. I ended the call there as I had to go back to work.

So on my second attempt talking with a Verizon rep about my upgrade date being late December and me obviously wanting my iPhone on Friday, I pulled out the big guns.

I for one said that I am happy with Verizon but that because

1. They changed their early upgrade policy (18mos and now its a full 24) mid contract I would consider canceling my service and shopping around on Friday for the best deal

2. I told them it made no sense for them to charge me full price when the ET fee was only $75. common sense would tell you that I can cancel my plan with verizon and sign up tomorrow and get a free iPhone 6. Or worse sign with ATT.

Why would they risk me leaving when I am still willing to sign a two year contract on the spot? and even willing to pay a $75 premium???


So eventually the guy offered to move my upgrade date to friday and even offered to call me back to take my personalized order! Not only that I still get the $200 gift card so my 6+ 64Gb will be 200 cheaper!

I have to say Verizon has impressed me. I have Fios the customer service is great. And now I am loving Verizon wireless too.

keep trying guys
 
Never underestimate the power of the wallet. Should I just rollover and let them charge me what ever they please??

It's just silly that they've impressed you by giving in to your whining as opposed to perhaps impressing you by giving you the early upgrade from the get go sans the threats.
 
Glad I saw this, going to try it tomorrow morning. My current upgrade date is 11/24/14.

If they deny me I guess Ill wait until the next release.
 
Unfortunately for me my upgrade date with Verizon was after xmas. Which sucks if you want to upgrade now.

......

So eventually the guy offered to move my upgrade date to friday and even offered to call me back to take my personalized order! Not only that I still get the $200 gift card so my 6+ 64Gb will be 200 cheaper!

I have to say Verizon has impressed me. I have Fios the customer service is great. And now I am loving Verizon wireless too.

keep trying guys

What number did you call? I am going to try this, as my upgrade isn't due until December.
 
Unfortunately for me my upgrade date with Verizon was after xmas. Which sucks if you want to upgrade now.

I call Verizon and they initially offer the edge early plan which would entail me paying for the full price of the phone over 20 months. i quickly shot down this idea because in 3 mos my upgrade would come through. $700 now vs free in 3 mod?? cmon big Red....

It wouldve been cheaper for me to cancel my service(single line 60 a month) at a $75 cancellation fee. Hek it wouldve been cheaper for me to have two lines until then. $700 vs the increased cost of an extra line???? um no brainer.

The lady would not budge on the upgrade date and she said she would have someone review my account and look into giving me a discount on the early edge plan. I ended the call there as I had to go back to work.

So on my second attempt talking with a Verizon rep about my upgrade date being late December and me obviously wanting my iPhone on Friday, I pulled out the big guns.

I for one said that I am happy with Verizon but that because

1. They changed their early upgrade policy (18mos and now its a full 24) mid contract I would consider canceling my service and shopping around on Friday for the best deal

2. I told them it made no sense for them to charge me full price when the ET fee was only $75. common sense would tell you that I can cancel my plan with verizon and sign up tomorrow and get a free iPhone 6. Or worse sign with ATT.

Why would they risk me leaving when I am still willing to sign a two year contract on the spot? and even willing to pay a $75 premium???


So eventually the guy offered to move my upgrade date to friday and even offered to call me back to take my personalized order! Not only that I still get the $200 gift card so my 6+ 64Gb will be 200 cheaper!

I have to say Verizon has impressed me. I have Fios the customer service is great. And now I am loving Verizon wireless too.

keep trying guys

What $200 gift card? for signing up?
 
What number did you call? I am going to try this, as my upgrade isn't due until December.

I called *611.

I'm still nervous because they said the upgrade would happen at midnight ET tonight. And I've called and confirmed with multiple people already.

However I still see my upgrade online as December. So i'm hoping I don't have to call in for a manual override.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.