Verizon Refurbished 6 Plus

Discussion in 'iPhone' started by wallaceb, Feb 19, 2015.

  1. wallaceb macrumors newbie

    Oct 5, 2011
    My iPhone 6 Plus has the blurry camera/won't focus issue. My previous thread is below..

    Verizon offered to send me a replacement refurbished phone. Does anyone have any experience with these? Are they high quality? Should I be concerned???
  2. jdag macrumors 6502a

    Jun 15, 2012
    I had a very poor experience with Verizon "certified" refurbs. I bought 5 iPhone 5 16gb phones in the past. Ultimately, I had to go through 10 phones to find 5 keepers. And the issues were not minor/cosmetic.

    1) The very 1st phone I opened...the home button was "stuck". It literally would not move when pressed. Of the multiple replacements, another one arrived with a suck button as well, so 2 of the 10 of them.

    2) I ran battery tests on all 10 phones. Some were brand new batteries, but 3-4 of them were run down to about 65-70% of usable life. (I am typing this from memory, but several of the phones were down to about ~1,000 from a top of ~1,400).

    3) The microphone on 1 was blown, so the only way to make a call was with a headset or via bluetooth.

    4) 1 had an obviously replaced screen and was not properly aligned (so badly that it would not properly fit in a case). When touching the screen, even lightly, you would see rainbows all over the unit.

    There were other issues, but these are the ones that come to mind. So again, I bought 5 phones, went through 10, and even of those replacement phones I had to accept some that had issues (but not serious enough to send back again and again).

    I would not buy Verizon refurbs again.

    Oh, and Verizon said that their refurb phones come directly from Apple. I absolutely do not believe that for a second.
  3. thetechfixer macrumors 6502


    Apr 21, 2010
    You could go to Apple but most likely you would get a Refurbished phone as well, but I would trust the Refurbished ones from Apple more
  4. sunking101 macrumors 604


    Sep 19, 2013
    One of my friends got a refurb 5S from Apple which had scuffs on the casing and a hardware fault...
    The second one was perfect though.
  5. jdag macrumors 6502a

    Jun 15, 2012
    It should be noted that Apple does not actually sell refurb iPhones. The refurbs are only provided when another phone is being replaced.

    That being said, I am surprised that your friend received a physically damaged phone as my understanding is that the cases are always replaced in the Apple refurb process.
  6. djransom macrumors 68040


    May 14, 2008
    I had the same exact issue with my 6 Plus. I took it to the Apple store and they simply replaced the camera and not the phone itself.
  7. AutoUnion39 macrumors 601


    Jun 21, 2010
    Go to the Apple Store and stop wasting your time with VZW

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