Verizon Refurbished 6 Plus

Discussion in 'iPhone' started by wallaceb, Feb 19, 2015.

  1. wallaceb macrumors newbie

    Joined:
    Oct 5, 2011
    #1
    My iPhone 6 Plus has the blurry camera/won't focus issue. My previous thread is below..

    Verizon offered to send me a replacement refurbished phone. Does anyone have any experience with these? Are they high quality? Should I be concerned???
     
  2. jdag macrumors 6502a

    Joined:
    Jun 15, 2012
    #2
    I had a very poor experience with Verizon "certified" refurbs. I bought 5 iPhone 5 16gb phones in the past. Ultimately, I had to go through 10 phones to find 5 keepers. And the issues were not minor/cosmetic.

    1) The very 1st phone I opened...the home button was "stuck". It literally would not move when pressed. Of the multiple replacements, another one arrived with a suck button as well, so 2 of the 10 of them.

    2) I ran battery tests on all 10 phones. Some were brand new batteries, but 3-4 of them were run down to about 65-70% of usable life. (I am typing this from memory, but several of the phones were down to about ~1,000 from a top of ~1,400).

    3) The microphone on 1 was blown, so the only way to make a call was with a headset or via bluetooth.

    4) 1 had an obviously replaced screen and was not properly aligned (so badly that it would not properly fit in a case). When touching the screen, even lightly, you would see rainbows all over the unit.

    There were other issues, but these are the ones that come to mind. So again, I bought 5 phones, went through 10, and even of those replacement phones I had to accept some that had issues (but not serious enough to send back again and again).

    I would not buy Verizon refurbs again.

    Oh, and Verizon said that their refurb phones come directly from Apple. I absolutely do not believe that for a second.
     
  3. thetechfixer macrumors 6502

    thetechfixer

    Joined:
    Apr 21, 2010
    Location:
    Canada
    #3
    You could go to Apple but most likely you would get a Refurbished phone as well, but I would trust the Refurbished ones from Apple more
     
  4. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #4
    One of my friends got a refurb 5S from Apple which had scuffs on the casing and a hardware fault...
    The second one was perfect though.
     
  5. jdag macrumors 6502a

    Joined:
    Jun 15, 2012
    #5
    It should be noted that Apple does not actually sell refurb iPhones. The refurbs are only provided when another phone is being replaced.

    That being said, I am surprised that your friend received a physically damaged phone as my understanding is that the cases are always replaced in the Apple refurb process.
     
  6. djransom macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #6
    I had the same exact issue with my 6 Plus. I took it to the Apple store and they simply replaced the camera and not the phone itself.
     
  7. AutoUnion39 macrumors 601

    AutoUnion39

    Joined:
    Jun 21, 2010
    #7
    Go to the Apple Store and stop wasting your time with VZW
     

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