Verizon Retailer (Stock Disclosure?)

[mluman83]

I just called a random Verizon store to see if they had any iPhone 10's in stock. I was told that they can't disclose that information! What? I asked if I really had to drive there to find out and they said yes.

Has anyone experienced this? It's 15 miles away and it's a very high probability that they have no stock...

 

[James.K.Polk]

If it's an official retailer, you can elect in-store pickup online (at least, you could previously - haven't done so for the X). That should disclose the stock information.

 

[mluman83]

If it's an official retailer, you can elect in-store pickup online (at least, you could previously - haven't done so for the X). That should disclose the stock information.

Yeah thats a good idea. I just checked on verizon.com for that particular store and it said they have none. I have never heard of a store not disclosing stock tho. Not the best customer service but thats just me. Every other retailer I have ever dealt with has been more than helpful.

 

[HallStevenson]

They are a private business so they certainly don't have to tell you. Their intent is to "make" you come to the store and find out. Your choice/option is not to do so.

 

[mac.cali]

any benefit buying from a verizon over apple? I'd imagine both devices will be unlocked.

 

[Sean76]

Lol means they have none
3rd party most likely

 

[mac.cali]

If it's an official retailer, you can elect in-store pickup online (at least, you could previously - haven't done so for the X). That should disclose the stock information.

My local store had a few for in store pickup.

 

[Ctg44]

any benefit buying from a verizon over apple? I'd imagine both devices will be unlocked.

From what I heard, If you want to use Verizon’s payment plan through Apple, you had to pay your old phone off completely to be able to upgrade. You didn’t have to straight from Verizon.

 

[mac.cali]

I'm paying full retail either way. Just never purchased from Verizon before, so I'm not sure if the phone models are different.

 

[CTHarrryH]

You pay 99 cents more from Verizon than Apple not that it makes any difference on a 1000 phone but that is the onlly downside I can think of.

 

[posguy99]

From what I heard, If you want to use Verizon’s payment plan through Apple, you had to pay your old phone off completely to be able to upgrade. You didn’t have to straight from Verizon.

If you are not eligible for device upgrade from Verizon, Apple will not allow you to pay the difference to make you eligible. They will only allow you to buy a phone at full price. They will not take any of your device payments at all.

If you ARE eligible for device upgrade (you've paid your 50%), then you can upgrade through Apple and as long as you elect Verizon payment plan, you can just start another year's cycle. Verizon will still send you the phone return mailer.

 

[Blondie&Dagwood]

If you purchase through Verizon, they add the $30 "upgrade" fee to the cost of the phone. If you purchase through Apple, they do not add the activation fee to cost of the phone, but Verizon will add the $30 "upgrade" fee to the next bill, however there is a workaround to this by taking out the SIM card that comes with the phone and inserting your existing Verizon SIM card into the phone before switching it on and activating it for the first time. Therefore purchasing from Apple can save $30 if savvy. Also, if you purchase from Verizon, they will charge an additional $35 restocking fee if you return or exchange the phone, whilst Apple charges no such thing. Other than that, there is no difference.

 

[DougFNJ]

If you purchase through Verizon, they add the $30 "upgrade" fee to the cost of the phone. If you purchase through Apple, they do not add the activation fee to cost of the phone, but Verizon will add the $30 "upgrade" fee to the next bill, however there is a workaround to this by taking out the SIM card that comes with the phone and inserting your existing Verizon SIM card into the phone before switching it on and activating it for the first time. Therefore purchasing from Apple can save $30 if savvy. Also, if you purchase from Verizon, they will charge an additional $35 restocking fee if you return or exchange the phone, whilst Apple charges no such thing. Other than that, there is no difference.

Just to add to this, if you are paying full retail with no plan, if you see the upgrade fee, Verizon will waive it. But the restocking fee alone is reason to buy direct from Apple.

 

[legioxi]

They wouldn’t say how many they had to a customer that asked on the 3rd in store. Said it was company policy.

Then another employee told him when the one walked into the back that they had 2...3, or 23. Like it was a secret.

Years ago when I stood in line for the 5S, they announced the stock when they opened the door. Different corporate store.

 

[Blondie&Dagwood]

Just to add to this, if you are paying full retail with no plan, if you see the upgrade fee, Verizon will waive it. But the restocking fee alone is reason to buy direct from Apple.

Not true. I paid full retail price and they added it to the cost of the phone. Others have had success in getting this credited by calling customer support and arguing a case, but there is no fine print or policy anywhere that mandates they waiver it. I am not even going to bother

 

[Bswartz95]

Just to add to this, if you are paying full retail with no plan, if you see the upgrade fee, Verizon will waive it. But the restocking fee alone is reason to buy direct from Apple.

I talked to 3 different Verizon people - they would not waive the $30. They would only credit my bill $15. (The $30 was added to the price of the phone)

Supervisor mentioned that Verizon ran a special for a short time waiving the fee, only for people who do the monthly payments.