Verizon Ridiculous Upgrade Fees

Discussion in 'iPhone' started by iono11200, Sep 19, 2017.

  1. iono11200 macrumors regular

    Joined:
    Mar 9, 2012
    #1
    I can hardly believe that I am willing to shell out $1500.00 for 2 new phones and can't get Verizon to waive the upgrade fees. Has anyone else had any luck?
     
  2. tubeexperience macrumors 68040

    Joined:
    Feb 17, 2016
    #2
    To be fair, Verizon don't really get those $1500
     
  3. AppleZombie macrumors 6502a

    Joined:
    Oct 27, 2012
    Location:
    SoCal
    #3
    Online you can use CHAT30. Itll give you $30 back
     
  4. ANTAWNM26 macrumors 6502a

    ANTAWNM26

    Joined:
    Jun 14, 2009
  5. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Can you explain exactly how this works? Just curious.
     
  6. Technarchy macrumors 604

    Technarchy

    Joined:
    May 21, 2012
    #6
    When you can’t innovate your way to meeting quarterly numbers, nickel and dime your customers.
     
  7. nanogirl21 macrumors 6502a

    nanogirl21

    Joined:
    Sep 20, 2011
    Location:
    Midwest United States
    #7
    My solution has always been to go to a local store towards the end of the month. I never pay upgrade or line activation fees around this time because the team is trying to meet their sales goals and get rid of inventory. Granted, I never get new phones around the holidays so I don't know how that would work with the new devices. Good luck!
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #8
    It won't work, simply because if you don't buy the phones and pay the fees the person right behind you waiting for the next sales person will.

    I've been successful in getting the fees waived but it was during a slow period, and the phones were not new by then.
     
  9. USF813 macrumors regular

    Joined:
    Sep 11, 2014
    Location:
    Tampa
    #9
    Is it possible to buy directly from Apple and go on a carrier pre-paid plan? That’s what I’m doing and just using my existing AT&T sim to stay on the pre-paid plan I’m currently using.
     
  10. sicariis macrumors member

    Joined:
    Feb 21, 2013
    #10
    That's why I switched to Verizon Prepaid. No upgrade fees, administrative fees, or taxes. Bought my 8+ SG sim free from Apple, will be here tomorrow, swap the SIM, and life is good.

    If I wanted the X though, id have to line up and then buy a Verizon model device-only, which would be an ordeal.
     
  11. Strelok macrumors 6502a

    Strelok

    Joined:
    Jun 6, 2017
    Location:
    United States
    #11
    I remember Verizon used to NOT have this fee. I asked once why I need to pay it when they implemented it, the response was “everyone else does it too”. Lol.
     
  12. HeyGreggie macrumors 65816

    HeyGreggie

    Joined:
    Oct 8, 2011
    #12
    exactly how much are verizons extra upgrade fees so I'm prepared when I get my X?
     
  13. AppleZombie macrumors 6502a

    Joined:
    Oct 27, 2012
    Location:
    SoCal
    #13
    When you check out online use the promotion box and type that in.
     
  14. TravisPNW macrumors 6502a

    TravisPNW

    Joined:
    Sep 15, 2017
    Location:
    Renton, WA
    #14
    Normally I'd rage over the $30 upgrade fee... but it was offset by the $275 trade in credit they gave me for my 2 year old 6s Plus.
     
  15. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #15
    I think all the main carriers nickel-n-dime us now.

    All these one-time fees and other small charges...
     
  16. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #16
    You are surprised?
    Its Verizon, they will make you feel you are privileged for lining up their pockets :D

    --- Post Merged, Sep 20, 2017 ---
    To be fair they're charging a made up fee for nothing.
    Its pure greed when a customer buys a phone and sticks their sim inside and activates it himself then verizon wants to make billions with those "upgrade charges"

     
  17. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #17
    Don't ask a CSR to waive the fee. That's a hassle and they're discouraged from doing so. Instead, talk to a phone or chat CSR and politely but firmly remind them that you're a loyal customer with a choice. Ask them if there's anything they can do to help you out.

    TYPICALLY, they can give you a bill credit to offset the upgrade fees. This is much easier for them to do and seemingly requires less accountability on their end.

    Best of luck.
     
  18. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #18
    Sound advice.
     
  19. TravisPNW macrumors 6502a

    TravisPNW

    Joined:
    Sep 15, 2017
    Location:
    Renton, WA
    #19
    I seriously might have to try that.

    I've been with Verizon since my Nokia 5120 in 1998. I wonder if loyalty matters? LOL

    As said, nothing I'm losing sleep over because they did give me a $275 credit for a 2 year old 6s Plus... but $30 is still $30.
     
  20. kazmac macrumors 604

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    On the silver scream
    #20
    Thanks for this reminder.
     
  21. Rayban macrumors 6502

    Rayban

    Joined:
    Sep 5, 2008
    #21
    Maybe this varies by region but my "$50" prepaid plan on Verizon comes to about $55 total.
     

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20 September 19, 2017