Oh I agree, it’s a total BS fee and only seems to keep rising year after year with zero justification.I don't know...but no matter if I am paying $1100 for a phone...If I can get VZW to wave an upgrade fee for $40 ...it is worth a shot. Personally I think the upgrade is BS anyway.
My argument is that the ask to waive it because “I can’t afford it” is nullified by the fact someone is at the same time buying a $1,000 device and therefore can in fact afford to pay the fee.