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niteriderxp

macrumors member
Mar 16, 2011
64
0
Seattle, WA
Ordered iPhone 4S 64GB Black on Verizon's website.
Their website seems to have a few bugs.

My current phone is a global HTC Touch Pro 2, with Global Data pay per MB.
I like the ability to make emergency calls in foreign countries.
Thus I had to wait for a global iPhone 4S instead of getting the 4 in Feb.
So I requested a SIM to be added to the order.
Though once I viewed the plan options, it forces you to choose a Global Data package.
The minimum package being 50MB for $30, yes they are insane.
They used to have $70/m unlimited data plan a year ago, that you could turn on for a week or two.
I remember I paid $10 using internet all week on my vacation abroad before.

Then insurance is like $9.18/m with $169 deductible. :eek:
My current insurance is something like $5/m with $50 deductible.
I think I will attempt to get Applecare+ later, won't cover loss/theft but better than nothing and cheaper.

Then I currently have 2000 free text messages per month, left over from a deal they had many years ago for PDA phones.
It was nowhere to be seen on the page.

Frustrated, I called *611 to try to get a warm body on the line.
Hunted through the menus and found the iPhone order support line.
Got a person within a min, was very impressed.
She left a note on my account about the Global Data pay per MB and the free text plan.
Told me to call back after activation to fix up the plan.
I was done in 5min, Verizon CS rocks...

Then I proceeded with the order online.
It didn't let me change the billing name, which might be interesting.
The billing name will not match my card name, so hopefully they check address only.
When I tried to ship it to my work and entered business address, it kept prompting me to enter company name.
There was no company name field to fill out.
I ended up selecting residence and proceeded to enter my work address, hopefully they will find the building. :confused:

Been an hour now and still no confirmation email, hopefully it goes through.
 

Shyaporn

macrumors newbie
Oct 6, 2011
7
0
I have this same question - can you actually insert your own sim cards into the iPhone 4s at a later date for international travel, or does it have to be installed by Verizon at time of purchase? Also, if I DO go with the Global Option, am I paying for the Global package in addition to my normal fees, or do those charges only activate if I'm outside the US?

To answer my own question: I just got off the phone with a Verizon rep (they were apparently paid time and a half + $50 to work overnight). You can add the Global Option later if you want to travel. If you were to get it now, you'd be paying the extra global plan charges in addition to your regular plan charges, so unless you're currently a pond-skipper and travel for work/life already, just wait til you need to travel, they'll enroll you temporarily and give you a sim card when the time arrives.

P.S. Got me a 32GB Black phone coming from Verizon!!! Whoo hoo! My first iPhone! And $50 off because I've been off contract for so long!
 

LincolnsiPod

macrumors 6502a
Nov 20, 2009
654
95
How did anyone keep the unlimited? I'm on the page now and it won't go through unless I choose one of only three data packages available, none of which is unlimited, so i don't understand how anyone kept their unlimited after ordering. I have to pick one, then call Verizon and have them change it again to unlimited. I've also been warned that such features may drop off my plan too if I do this. This has made me balk at ordering now. I think I'll wait until I see how it's fared for others.

----------

Just looked at the Apple page too, there's no option to keep my unlimited there either. This is BS.
 

sportsfrk214

macrumors 6502a
Sep 18, 2007
566
32
I'm in the same boat as many. The account was under my dads name and I had to use my credit card. Hopefully there's no problems.
 

chrislaw

macrumors 6502a
Apr 11, 2009
649
1
central ohio
I ordered mine just before 3am (thanks OP for pointing it out). It had the 3 data options (all limited) and then underneath it had another that said unlimited (had existing in bold next to it).
 

bad1550

macrumors regular
Aug 13, 2007
227
0
How did anyone keep the unlimited? I'm on the page now and it won't go through unless I choose one of only three data packages available, none of which is unlimited, so i don't understand how anyone kept their unlimited after ordering. I have to pick one, then call Verizon and have them change it again to unlimited. I've also been warned that such features may drop off my plan too if I do this. This has made me balk at ordering now. I think I'll wait until I see how it's fared for others.

----------

Just looked at the Apple page too, there's no option to keep my unlimited there either. This is BS.

I just added a new line to my family share plan and only had 3 options , Ive had verizon for years, how do I get unlimited data?
 

LincolnsiPod

macrumors 6502a
Nov 20, 2009
654
95
I ordered mine just before 3am (thanks OP for pointing it out). It had the 3 data options (all limited) and then underneath it had another that said unlimited (had existing in bold next to it).

Damn I saw no such option at all. Were you eligible for the upgrade or did you purchase full retail?
 

livspop

macrumors regular
Feb 11, 2011
138
28
Ordered iPhone 4S 64GB Black on Verizon's website.
Their website seems to have a few bugs.


When I tried to ship it to my work and entered business address, it kept prompting me to enter company name.
There was no company name field to fill out.
I ended up selecting residence and proceeded to enter my work address, hopefully they will find the building. :confused:

I had the same issue with my attempts to send it to a business address. Ironically, it was exactly the same with the original iPhone 4 pre-order - there was nowhere to enter a business name but it wouldn't let you complete the order unless you put in a business name! Frustrating for sure. So I did like you and just put my work in as "residential." I live in a small town where they make frequent deliveries so I'm hoping it will be OK. I wonder if we can call Verizon and ask them to amend the shipping address?
 

TraceyS/FL

macrumors 601
Jan 11, 2007
4,173
313
North Central Florida
Currently Verizon world phones are locked to service bought thru them... It will be interesting to see how this all plays out.

I'm going to guess that is how these pre-orders will ship. Now, the unlocked ones in November might be a different story, only time will tell. But you still have to buy it for Verizon, so I anticipate it not being unlocked on the GSM side (meaning, no unlocked CDMA phones).

Thankfully, I don't have a passport so I just get to ponder it all without using it!
 

Codepiink

macrumors regular
Jun 24, 2010
182
0
Westchester County, NY
Not sure if this relates to the topic... but when I click on the "check your order status" link in my confirmation email it says "ship date 10/14/11. Now does that mean the day that it is leaving the warehouse, or the day it is being delivered to my house? I would imagine it would say "delivery date" if it were the latter case. The Verizon employee I spoke to on the phone said she had no clue and that she and her colleagues were just discussing that issue. Anyone else's date say the same thing?
 

thunderclap

macrumors 6502a
Nov 8, 2003
641
1
I ordered mine at 2:03 a.m. (CST). This was an upgrade from a Droid Incredible. Not sure what happened, but a week ago I wasn't eligible for an upgrade until January. I double checked after the iPhone 4S was announced and it had changed. Got to keep my unlimited data so I'm good there for another two years. I was hoping to upgrade my wife's phone (she had the free LT Cosmos). I figured paying $200 for a smart phone and adding a $30 data package they'd let me but they won't because it's not close enough to her upgrade time. They said I could pay $649. F- that. She can wait.

I did get a confirmation email, but when I check the order status online it can't find it. I assume this is because it's a pre-order or it hasn't been 24 hours since I ordered. I'll be pissed if my order was lost.
 

Codepiink

macrumors regular
Jun 24, 2010
182
0
Westchester County, NY
I ordered mine at 2:03 a.m. (CST). This was an upgrade from a Droid Incredible. Not sure what happened, but a week ago I wasn't eligible for an upgrade until January. I double checked after the iPhone 4S was announced and it had changed. Got to keep my unlimited data so I'm good there for another two years. I was hoping to upgrade my wife's phone (she had the free LT Cosmos). I figured paying $200 for a smart phone and adding a $30 data package they'd let me but they won't because it's not close enough to her upgrade time. They said I could pay $649. F- that. She can wait.

I did get a confirmation email, but when I check the order status online it can't find it. I assume this is because it's a pre-order or it hasn't been 24 hours since I ordered. I'll be pissed if my order was lost.


Copy and paste the long "preorder confirmation number". When I typed in the actual "order number" mine didn't come up initially either.
 

Ksizzle9

macrumors 6502a
Apr 15, 2011
566
1
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

Not sure if this has been posted but after about 2 hours on the phone waiting for a vzw csr I confirmed what the deal is about the address. New customers must have the exact same billing and shipping address. I had a little problem bc my billing is different than my shipping and finally I was told and promised by 2 different ppl it didn't matter since I was previously a customer, actually, have been for 15 years an pre ordered a lot of phones and this was the first time I've gotten any hassle about the addresses being different. I almost always have a different shipping address than billing.
 

livspop

macrumors regular
Feb 11, 2011
138
28
Not sure if this relates to the topic... but when I click on the "check your order status" link in my confirmation email it says "ship date 10/14/11. Now does that mean the day that it is leaving the warehouse, or the day it is being delivered to my house? I would imagine it would say "delivery date" if it were the latter case. The Verizon employee I spoke to on the phone said she had no clue and that she and her colleagues were just discussing that issue. Anyone else's date say the same thing?

Yes, on the "order status" page mine says "ships" October 14. However, on my confirmation email it says "delivers" by October 14. I'm going to assume, because every other thing I've seen says it will be delivered by the 14th, that we will have it BY the 14th.

If it's not out for delivery by the 14th when I wake up, I'm just going to the Verizon store and picking one up! I'm not going to get stuck waiting until the next Monday or later when I got my arse up at 2 a.m. CST to pre-order...;)
 

thunderclap

macrumors 6502a
Nov 8, 2003
641
1
Copy and paste the long "preorder confirmation number". When I typed in the actual "order number" mine didn't come up initially either.

Hey look at that. "We received your order and it is in process. Expected ship date 10/14/2011." Thanks for the tip.

I hope it actually ships on the 13th. I have a bachelor party and the 14th and won't have time to play with the phone that day. (Though I suppose I could skip the bachelor party...)
 

Codepiink

macrumors regular
Jun 24, 2010
182
0
Westchester County, NY
[/COLOR]
Hey look at that. "We received your order and it is in process. Expected ship date 10/14/2011." Thanks for the tip.

I hope it actually ships on the 13th. I have a bachelor party and the 14th and won't have time to play with the phone that day. (Though I suppose I could skip the bachelor party...)

Lmaoo. The 4S is def more important than a bachelor party. ;)

----------

Yes, on the "order status" page mine says "ships" October 14. However, on my confirmation email it says "delivers" by October 14. I'm going to assume, because every other thing I've seen says it will be delivered by the 14th, that we will have it BY the 14th.

If it's not out for delivery by the 14th when I wake up, I'm just going to the Verizon store and picking one up! I'm not going to get stuck waiting until the next Monday or later when I got my arse up at 2 a.m. CST to pre-order...;)


Seriously! But I'm a new customer and I don't think I would be able to just walk into a store and do the same thing as you. I would be pretty sad if I would have to wait until the 17th. :(
 

Ksizzle9

macrumors 6502a
Apr 15, 2011
566
1
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

I have been with Verizon for 15 years and pre ordered many many phones, my droid incredible I preordered about 2 years back actually came the next day, which was 11 days before its scheduled april 29 launch date. This is one area I have extreme confidence with vzw. You give them your money, or in some people cases, your ass for a 2 year contract, they don't hesitate to be nice then;-)
 

Codepiink

macrumors regular
Jun 24, 2010
182
0
Westchester County, NY
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

I have been with Verizon for 15 years and pre ordered many many phones, my droid incredible I preordered about 2 years back actually came the next day, which was 11 days before its scheduled april 29 launch date. This is one area I have extreme confidence with vzw. You give them your money, or in some people cases, your ass for a 2 year contract, they don't hesitate to be nice then;-)

Cool. I hoping I will like my new home at Verizon! Anything is better than AT&T though after all the crap I've been through this year with them.
 

HopHead927

macrumors member
Oct 4, 2011
34
0
Called Verizon and he recommended that I just cancel my order and reorder over the phone (couldn't change the name on the billing address online). I got tired of being on hold and just ordered through Apple. They let me put in separate billing and shipping addresses. ETA of 10/14!
 

apearlb

macrumors newbie
Oct 7, 2011
6
0
Shipping Delay

I got up and ordered my iPhone at 2:00am (Central time) and checked out by 2:11 am...got the confirmation email by 2:50 am - now tonight (7pm) it's saying that it isn't going to ship until October 21st when I put in my "check status" info.

I sure hope it's wrong. I just got the 16GB model, I have an iPad and 2 iMacs and Apple TV so I didn't need a lot of storage....but I really want the iPhone before I leave on a trip....anyone else notice this? I thought everything was looking good (shipping date as of 10 am this morning was still October 14th).
 
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