*I was going to check my upgrade status today and guess what!! It said I was due for an upgrade December of 2011/Jan 2012! Well, I remembered a while back when I had the god-awful motorola rival as a phone (still sticking to feature phones because I disliked the Android OS and I had no other choice) so when I DEMANDED a different phone the sixth time I went in there (the phone broke 6 times, I had 6 of the same device for a one year period) so I was sick of getting a new even crappier moto-rival every two/three months, so the guy said he would move my upgrade date so he could give me a new phone at no charge, but, he said he would move my upgrade back to it's original date February/March! So I know that hasn't happened. I tried talking to VZW I got squat as a response, what should I do?
*Previously posted as a comment on MR
*Previously posted as a comment on MR