Resolved Verizon (VZW) Upgrade Fee Waived? - NOPE; NEVER.

[willmtaylor]

As of April 22, 2012, Verizon Wireless (VZW) initiated a $30 fee for all customers upgrading from one device to another. Article Discussion Thread. This fee is not applied onlywhen paying full (unsubsidized) price for a phone. While I've spoken with one rep. who said this can't be waived, I wanted to crowd-source MR.

Has anyone been able to negotiate and either get that fee waived or been able to get other credits to negate it?

Thanks for any input,
-WMT

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[bogatyr]

I switched my phone last week (iPhone 4S -> Droid Razr Maxx), no fee and they supplied the LTE SIM card for me. They never mentioned any costs either.

EDIT: I brought in the phone. I did not purchase it from them directly. Perhaps if you buy from Amazon or Best Buy you won't have to pay the fee but if you buy direct you do?

 

[willmtaylor]

I switched my phone last week (iPhone 4S -> Droid Razr Maxx), no fee and they supplied the LTE SIM card for me. They never mentioned any costs either.

EDIT: I brought in the phone. I did not purchase it from them directly. Perhaps if you buy from Amazon or Best Buy you won't have to pay the fee but if you buy direct you do?

It's if one purchases a subsidized phone from VZW (I.E. New Every 2), then one is charged with an additional $30 Upgrade fee.

 

[bogatyr]

It's if one purchases a subsidized phone from VZW (I.E. New Every 2), then one is charged with an additional $30 Upgrade fee.

Err yeah, I misread your OP.

 

[groupersandwich]

Part of my corporate discount reads "Activation Fees Waived".

 

[zachnelson]

Part of my corporate discount reads "Activation Fees Waived".

Same, unfortunately that's why I cannot help with this either.

 

[PsstGreek]

Once that fee is charged, you can always call them and ask politely to have it removed.

 

[Nautilus007]

Upgrade fee

The upgrade Fee will not likely be waived. The big difference between verizon nd AT&T is that Verizon charges it upfront AT&T puts it on the bill.

 

[HeyGreggie]

As of April 22, 2012, Verizon Wireless (VZW) initiated a $30 fee for all customers upgrading from one device to another. Article Discussion Thread. This fee is not applied onlywhen paying full (unsubsidized) price for a phone. While I've spoken with one rep. who said this can't be waived, I wanted to crowd-source MR.

Has anyone been able to negotiate and either get that fee waived or been able to get other credits to negate it?

Thanks for any input,
-WMT

​

Capitalism

 

[willmtaylor]

Part of my corporate discount reads "Activation Fees Waived".

Same, unfortunately that's why I cannot help with this either.

I called and asked about mine: 20% off line & 25% off accessories but no fees waived.