Vertical lines on the side of the MBP screen when closing the lid

[paola105]

For some reason every time I close my MBP's lid from the right corner, those strange vertical lines appear along the left side of the screen and also when I press on the bottom left hand side. Is this normal?
It doesn't happen when the lid is closed from the middle or the left

While trying to close the lid:

 

[e12a]

take it into the apple store or service center.

sounds like you'll need a new LVDS cable.

if this is a SR or newer MBP, you'll get a new top clamshell (includes LCD panel, apple logo back, lvds cable, and antennae)

 

[paola105]

Ok thanks. Yeah it's one of the SR MBPs.
Do I need to call for an appointment w/ the Apple store?
Also will they replace it for free? It's still under warranty.

 

[e12a]

you'll need to go online and set up an appointment to meet with a genius.

If that doesnt work you can always go to an apple service provider. They can do repairs just as fast if not faster, and its always good to support small business.

yes the repair will be free if it is under warranty.

 

[anirban]

Ok thanks. Yeah it's one of the SR MBPs.
Do I need to call for an appointment w/ the Apple store?
Also will they replace it for free? It's still under warranty.

If this issue didn't occur due to abuse, I am fairly certain they will take care of it for free.

 

[paola105]

If this issue didn't occur due to abuse, I am fairly certain they will take care of it for free.

Abuse never occurred. I'll be sure to make an appointment sometime next week.

 

[paola105]

Update:

I met up with the mac genius today, he looked at it and immediately said they'll fix it. It'll take 2-5 days. I'm very pleased with their customer service. I can't wait to get my MBP back.