Very dim Touch Bar?

Discussion in 'MacBook Pro' started by theelectronicsofjosh, Oct 17, 2018.

  1. theelectronicsofjosh macrumors newbie

    Joined:
    Oct 17, 2018
    #1
    Hey guys, I'm new here but I've had strings of Apple issues and just wanted to see if anyone else has had any of the same issues.

    I have a Macbook 2017 with Touch bar, and since the release of Mojave my touch bar has been noticeably dim and it's starting to get pretty annoying. I've tried to find anyone else with a similar issue but I've had no luck.

    I know that the Touch Bar doesn't have a brightness feature though. It's starting to get annoying that it's so low. Has anyone else been having the same issue?
     
  2. LiveM macrumors 65816

    LiveM

    Joined:
    Oct 30, 2015
    #2
    Is it perhaps related to the setting to dim the display when on battery?
     
  3. theelectronicsofjosh thread starter macrumors newbie

    Joined:
    Oct 17, 2018
    #3
    I turned on/off battery saver settings to see if it'd change, but no luck :/
     
  4. cruisin macrumors 6502a

    cruisin

    Joined:
    Apr 1, 2014
    Location:
    Canada
    #4
  5. LiveM macrumors 65816

    LiveM

    Joined:
    Oct 30, 2015
    #5
  6. theelectronicsofjosh thread starter macrumors newbie

    Joined:
    Oct 17, 2018
    #6
    UPDATE:
    After inspection at the Apple Store, they determined the issue was unique and that the entire logic board must be a replaced (an $855 repair, but luckily I have AppleCare. There wasn't much inspection to determine it, but I'm fine with a new logic board so long as the computer has no more issues.

    I took it in a week ago, and it's about to reach 8 days of being in repair. Apparently, they're awaiting parts and aren't able to do the repair until they do. They quoted 3-5 days, but it's now 8 and counting with no ETA. If I knew it'd take this long, I wouldn't have done it. My schoolwork and job work are now paying the price because of this situation. This experience has been a complete joke.
     
  7. cruisin macrumors 6502a

    cruisin

    Joined:
    Apr 1, 2014
    Location:
    Canada
    #7
    You are allowed to keep using the laptop until parts arrive (i did this before). You can set it so they will give you a ring once they have all the parts and then the repair takes a day or two. Perhaps they would let you pick it up and use it until they have all the parts in?

    I guess that Touch ID is part of the Touch Bar and it is linked to the logic board (like the iOS devices).
     
  8. fokmik macrumors 68040

    Joined:
    Oct 28, 2016
    Location:
    USA
    #8
    ke
    keep us updated...it should be ready today or tomorrow, i hope
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #9
    I've seen a handful of other people experience this issue, and in all of those occasions, the repair resolved the issue. Bummer that you needed to have it repaired :(
     

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8 October 17, 2018