Greetings ---
Perhaps someone here will know the answer to this question (frustrating problem grrr!
)
I will attempt to outline this very simply so as to provide the clearest possible description of my problem. Here goes...
- Have outsourced a developer to code an app for me.
- Code is completed.
- Developer is at the stage where he is attempting to load the app onto iTunes for the approval process
- Developer is saying, "I can't do it because I don't have the Distribution Certificate."
- Developer is saying, "The only person who can give me this certificate is the last developer that has uploaded an app for you."
Now... here are further details:
- I have lost contact with that last developer, so I don't know how to get this man the certificate that he needs.
- Maybe it's unrelated, but the screen-shot below lists two names: 1, my name (or, my boss' name, in reality) - and just below, the name of the last person who uploaded an app for us. *NOT* the person attempting to do so, now.
Finally, this:
I have given this developer all login names and passwords, etc. so he may login to my companies iTunes Connect/Developer Portal, etc. So I am left wondering if perhaps the reason he is not able to obtain said Distribution Certificate, is because he is not listed as a "user" in the attached screen shot. Should I list him?
Any angles of advice are immensely, immensely appreciated.
*PS- Before advising me to "read the manual," I will let you know that I, personally, am merely handling a job for my boss. I know nothing about coding.
Perhaps someone here will know the answer to this question (frustrating problem grrr!
)I will attempt to outline this very simply so as to provide the clearest possible description of my problem. Here goes...
- Have outsourced a developer to code an app for me.
- Code is completed.
- Developer is at the stage where he is attempting to load the app onto iTunes for the approval process
- Developer is saying, "I can't do it because I don't have the Distribution Certificate."
- Developer is saying, "The only person who can give me this certificate is the last developer that has uploaded an app for you."
Now... here are further details:
- I have lost contact with that last developer, so I don't know how to get this man the certificate that he needs.
- Maybe it's unrelated, but the screen-shot below lists two names: 1, my name (or, my boss' name, in reality) - and just below, the name of the last person who uploaded an app for us. *NOT* the person attempting to do so, now.
Finally, this:
I have given this developer all login names and passwords, etc. so he may login to my companies iTunes Connect/Developer Portal, etc. So I am left wondering if perhaps the reason he is not able to obtain said Distribution Certificate, is because he is not listed as a "user" in the attached screen shot. Should I list him?
Any angles of advice are immensely, immensely appreciated.
*PS- Before advising me to "read the manual," I will let you know that I, personally, am merely handling a job for my boss. I know nothing about coding.
