very frustrating confusing internet problems

Discussion in 'Mac Basics and Help' started by mikedatyke, Oct 7, 2009.

  1. mikedatyke macrumors newbie

    Joined:
    Oct 7, 2009
    #1
    i have a 2wire 2701HG-B that I used to use on a windows via ethernet cable but I have this new imac so ive been goin wireless.
    unfortunately, i haven't been that successful.
    the internet sporadically goes out very often for a few minutes to twenty minutes all the time, daily. I would say that 50%-70% of the time I try to use the internet I can not.
    looking at the router, usually all the lights are green regardless of whether or not the internet is working, sometimes (like right now) the DSL light will flash red. When the light is red, the internet does not work but unfortunately the internet also does not work when the light is green.

    a typical example:
    If I am searching the web and go from one site to another (say from macrumors to gmail) I will get an error, usually "problem loading page" and that will happen for any new site I try to load. But, if I went back to macrumors in that same tab, I can use the site like normal. If I selected to open something in a new tab, the tab would give me the "problem loading page" yet if i clicked on the link in the original tab, it would load just fine.

    of course sometimes the internet goes out in all tabs, on all applications as well.

    I called ATT and they said they couldnt find any problems, then I called the local ATT to see if they were having problems and they weren't. they did offer to come down and be sure my chord is plugged in correctly for a fee. how generous.
     
  2. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #2
    I had a 2wire that would drop out all the time, wireless and wired, sometimes with red lights, but other times green as well (though solid, not blinking).
    It would often make a clicking noise when it failed - does your do this? I found quite a few similar accounts via google search. Switching it off/on would sometimes help but it got progressively worse and n the end it would work after rebooting it to get a few pages up, just 2 or 3, then stop again.
    I got a new router about 2 weeks ago, have had not had the same issue since then.
     
  3. mikedatyke thread starter macrumors newbie

    Joined:
    Oct 7, 2009
    #3
    i dont know about the clicking noise because it's not close enough to hear it but i have heard it a few times when ive been walking by.

    what router did you get?
     
  4. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #4
    That can't be a good sign, these things should be silent. I wondered if perhaps it was some sort of thermal cutout that was going wrong as I couldn't imagine why anything in a router would make a noise. But thats just a guess.

    Its a Thompson TG585 but its not one I selected, thats just what I was sent by my ISP (my deal includes the router) so I have no idea how it compares to others.
     

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