Hi everyone,
I've had my Macbook for a couple of weeks and I don't do anything other than browsing and such. Since then, it has crashed 3 times: twice on the 14th (Error code: 0x00000000 and 0x00000002) and once just now (Error code: 0x00000000) for no apparent reason. I have the PANIC logs but I don't understand them.
I emailed Amazon (where I bought the Macbook) and asked to return it as a defective item, they suggested I contact Apple first and try to resolve it. BUT I don't want to lose time and end up unable to return it and I would rather get another one than have to deal with this. I also have a feeling Amazon want me to try that first so they don't have to deal with a defective item.
I'm freaking out because I really like this Macbook, it's my first and I enjoy it so much. I just don't want to be stuck with an unstable machine.
Should I return it as defective or fix it? What are these errors all about? Any advice?
Thanks for reading this message and for your potential help!
I've had my Macbook for a couple of weeks and I don't do anything other than browsing and such. Since then, it has crashed 3 times: twice on the 14th (Error code: 0x00000000 and 0x00000002) and once just now (Error code: 0x00000000) for no apparent reason. I have the PANIC logs but I don't understand them.
I emailed Amazon (where I bought the Macbook) and asked to return it as a defective item, they suggested I contact Apple first and try to resolve it. BUT I don't want to lose time and end up unable to return it and I would rather get another one than have to deal with this. I also have a feeling Amazon want me to try that first so they don't have to deal with a defective item.
I'm freaking out because I really like this Macbook, it's my first and I enjoy it so much. I just don't want to be stuck with an unstable machine.
Should I return it as defective or fix it? What are these errors all about? Any advice?
Thanks for reading this message and for your potential help!