So heres the story, An audio interference message kept popping up on my phone, asking me to turn on airplane mode...which diddnt help. My external speaker no longer was working EXCEPT for ringtones and the phone in general was crapping out on me. So I brought the phone in on Wednesday and they were baffled with the problem so they took the phone in and gave me a loaner free of charge. They said the phone would go out the next day and would take 3 business days. Well, just now I received a brand new replacement iPhone. Im quite pleased to say the least. Considering mine had some dings on the back and scratches from the supid incase.