VERY simple question: why is my Steam ping so slow?

Discussion in 'Mac and PC Games' started by 50548, Apr 28, 2011.

  1. 50548 Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #1
    I normally get 230ms when most players are under 40ms...besides, I have a normally very speedy 25Mbps connection.

    Is it because I am living in Europe and there are not many servers here or what? Tips for improving this, please?
     
  2. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #2
    distance to servers is on thing, the quality of your modem (especially if your on some sort of DSL) and router is an other. your wifi signal quality is important too. I'm in europe and i usually get pings below 20ms, but i'm one fiber optics.
     
  3. Alaerian Guest

    Alaerian

    Joined:
    Jan 6, 2005
    Location:
    A barstool, Innis & Gunn in hand
    #3
    Steam itself doesn't have a ping. Are you thinking of specific servers for a specific game?
     
  4. 50548 thread starter Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #4
    Well, Cablecom is supposed to send me a new modem, dunno how this could help if Speedtest already shows a 25Mbps speed with 30ms ping or so...

    Sure, Left4Dead2 in this case...
     
  5. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #5
    throughput has nothing to do with it in this case. its all about ping, jitter and packetloss, try do a pingtest.net
     
  6. 50548 thread starter Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #6
    Thanks, there you go:

    [​IMG]

    What is your opinion?
     
  7. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #7
    both your ping and jitter are high so its on your side things aren't working properly.

    this is my results, the furthest away i can get from my router while not going outside.
    [​IMG]

    notice how your ping is almost twice that of mine, but more importantly your jitter is all over the place, basically jitter is variation in ping, and is a good indication of an unstable connection.

    try connecting your mac directly to your modem and do the test again.
     
  8. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #8
    Test it on ethernet.

    Sometimes there are interference with wifi.
     
  9. 50548 thread starter Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #9
    But my connection is Ethernet, even though I have AE for Wi-Fi access to other devices...
     
  10. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #10
    Anyone else in the house? Maybe someone is torrenting?

    Cable modem can differ in speed depending on neighborhood load. For example, evening (busy hours) will definitely be slower.

    Distance to server definitely makes a huge difference.
     
  11. 50548 thread starter Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #11
    Just me and my wife, no torrenting...she has her PC laptop where she watches streamed movies, but not all the time...I hope the new modem will rectify the issue; otherwise there seems to be no other factor apart from distance to server.
     
  12. Alaerian Guest

    Alaerian

    Joined:
    Jan 6, 2005
    Location:
    A barstool, Innis & Gunn in hand
    #12
    If you are connecting to US servers, then a high ping is just something you're going to have to live with. UNfortunate, but true.
     
  13. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #13
    routers, firewalls.
    like i said, connect directly to the modem and see what you get then.
     
  14. Dagless macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #14
    Stick to nearby servers, since upgrading to a really good connection my ping maxes out at 9 on most games because I play on UK based servers. Once I start using mainland Europe or US servers it jumps up considerably.

    Wireless interference.
    Poor wifi reception. It's easy to check in Windows what speed your wifi connection is (just highlight the connection icon) but I'm not sure how you do that in OSX.
    Bad connection.
    Interference from phone lines (if so contact your ISP).
    That's all I can think of.
     
  15. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #15
    option click the icon in the menu bar.

    lets add bluetooth to that
     
  16. Krad3130 macrumors regular

    Krad3130

    Joined:
    Mar 24, 2010
    Location:
    Winter Park, FL
    #16
    How would I add the picture of my ping test?
     
  17. Krad3130 macrumors regular

    Krad3130

    Joined:
    Mar 24, 2010
    Location:
    Winter Park, FL
  18. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #18
    You are probably trying to access servers too far from you. For me:

    US East coast servers can be as low as 20ms
    US West coast > 100ms
    EUrope: > 200MS
     
  19. 50548 thread starter Guest

    Joined:
    Apr 17, 2005
    Location:
    Currently in Switzerland
    #19
    Well, I am in Europe; but how can I choose a specific server for a Steam game like L4D2? I don't see any way to do that.
     
  20. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #20
    I haven't played L4D for awhile. Can't you sort by ping time?

    There might be more people playing L4D2.
     

Share This Page