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Frobius

macrumors newbie
Original poster
Sep 17, 2012
27
6
Ok, this is a random one.

Just picked up my iPhone 7 today and am in the middle of restoring the iPhone 6 backup onto it. The first time I try, the phone says that I have to upgrade to iOS 10.1.1 before I can restore from my backup. No worries, I set it up as a new phone, get the latest iOS and then reset to factory. Meanwhile, I do a final backup to iCloud of my iPhone 6.

One the 7 has rebooted, I start the restore process. Go through everything as normal, pick the backup I want to restore from and off it goes. For about 5 seconds. It then pops up with a message asking for the password for the account nina.tufte.sandvig@c2i.net so that I can download my apps. Now I have never seen this email before, don't recognise it to be anything related to me or even close. There is an option to skip, so I go ahead and do that. Restore on-going.

Curiosity gets me thought, so I google the email, but but the time I have typed nina tuft, google suggests the whole email address but none of the results are very useful.

I have called Apple who checked the email address and said it's not even an Apple ID. Really confused. They've suggested I just continue the restore then change my Apple ID password - but where the hell did this email come from and why is it so prolific that it comes up so soon on google?

Anyone else had this? I am tempted to just do another erase and restore to see if it persists. Will be equally curious to see what apps don't download..
 
I have this happen every single time I restore from a backup. A random hotmail email address I have never seen. I always skip it, it has never affected anything. Been skipping it for years.
 
You probably have installed an "illegal" app, music, video or jailbreaked your phone at some point previously.

Don't worry just ignore it. That app won't be installed any more on the new phone.
 
Often enough something like that is associated with some media or app that might have somehow came over from/through a different account and is part of the backup.
 
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You probably have installed an "illegal" app, music, video or jailbreaked your phone at some point previously.

Don't worry just ignore it. That app won't be installed any more on the new phone.

Do you have music downloaded from the internet? If so, the email is from pirated music

I do not have pirated music, apps or videos and have never been jailbroken yet this has been happening to me for years.
 
Restored numerous iPhones starting with 4 through 7+. Guess would be around 10-14 total and I have never seen that. Only get apps and music from Apple or burned from CD's in the "old" days.
 
I don't have any pirated apps, nor have I jailbroken. Oddly still though is that they checked the email and it's not an Apple ID, so it's not been used for any downloads by anyone else.

Glad I can put my mind (mostly) at rest though, cheers!
 
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I don't have any pirated apps, nor have I jailbroken. Oddly still though is that they checked the email and it's not an Apple ID, so it's not been used for any downloads by anyone else.

Glad I can put my mind (mostly) at rest though, cheers!

"Free" music downloaded somewhere from the internet?
 
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that shouldn't apply here.

It does.

Say you downloaded MP3 from the internet (which happened to be tied to some Apple IDs but were cracked). You then added them to iTunes, and synced them to your iPhone. Finally, you do an iCloud backup...

When you restore from such image, it will ask for those unknown Apple ID password.
 
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It does.

Say you downloaded MP3 from the internet (which happened to be tied to some Apple IDs but were cracked). You then added them to iTunes, and synced them to your iPhone. Finally, you do an iCloud backup...

When you restore from such image, it will ask for those unknown Apple ID password.

I took Free music literally, missed the quotes. If by free you mean not paid for, then yes this could be the case.

In the past you could actually right click on the songs and under properties or whatever the main action item is in iTunes. It would show your email address or wharever email the track was tied to.
 
I took Free music literally, missed the quotes. If by free you mean not paid for, then yes this could be the case.

In the past you could actually right click on the songs and under properties or whatever the main action item is in iTunes. It would show your email address or wharever email the track was tied to.

Next time, right before you do to fresh restore, remove (un-sync) your music then run another iCloud backup.
 
Ok, this is a random one.
One the 7 has rebooted, I start the restore process. Go through everything as normal, pick the backup I want to restore from and off it goes. For about 5 seconds. It then pops up with a message asking for the password for the account nina.tufte.sandvig@c2i.net so that I can download my apps. Now I have never seen this email before, don't recognise it to be anything related to me or even close. There is an option to skip, so I go ahead and do that. Restore on-going.

Seems like you've been listening to some Calvin Harris...
Screenshot 2016-11-06 00.54.57.png
 
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