viber error

Discussion in 'iOS 5 and earlier' started by uschi, Oct 24, 2011.

  1. uschi macrumors newbie

    Joined:
    Oct 24, 2011
    #1
    Ok again I have tried to use vibr=er on the new operating system, it tells me I need an internet connection, im using 3G, and then it send a message ' device key generating error, you have to re-register, obviously when I do this it deletes all my old message, please help, how am I meant to get my old messages onto my new phone?
    Thanks
     
  2. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #2
    Does not sound like it is compatable with iOS5
     
  3. uschi thread starter macrumors newbie

    Joined:
    Oct 24, 2011
    #3
    Can someone from the viber team please contact me, as I'm still having the same issues, it is coming up with an error message ' device key generating error, you have to re-register' each time I do that I loose all of my old messages, please advice?:mad:
     
  4. ideal.dreams macrumors 68020

    ideal.dreams

    Joined:
    Jul 19, 2010
    Location:
    OH
    #4
    I doubt someone on the Viber support team is going to be on this thread, and given the chance they even are I doubt they'll contact you. You have to contact THEM if you want support.
     
  5. uschi thread starter macrumors newbie

    Joined:
    Oct 24, 2011
    #5
    Ok thanks for your reply. The poblem with the viber support you can only search for relevant messages, and there isnt a message referencing to what I need to know.

    Do you know of any other way contacting the viber support team?
     
  6. Viber macrumors 6502

    Viber

    Joined:
    Dec 10, 2010
    #6
    Hi,

    This is a member of Viber's development team.

    @uschi - Can you please describe the problem again step by step?
    I'm not sure i have understand it completely. :/

    Thanks in advance!
    Viber Team
     

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