Video app stuck after trying to watch rented movie

[SunnyFL]

I rented & downloaded 3 movies last week before a trip. I watched two of them without fail, however the plane ride home the second I went to play my final movie (One Day) the screen went dark on the video app without a glimpse of the movie. I can get out of the app and back in but only to the black screen. Reboot same thing. I have connected the iPad back to iTunes on my PC and I can see the movie in the rented folder on the iPad however it will not let me transfer it back into iTunes. Any ideas or do I just need to do a restore to the iPad?

 

[verwon]

Did you completely shut down the app, by closing it from the task bar?

Double click home button, so task bar comes up, press and hold until the icon jiggles, then tap the little circle in the corner to completely close the video app.

 

[SunnyFL]

Did you completely shut down the app, by closing it from the task bar?

Double click home button, so task bar comes up, press and hold until the icon jiggles, then tap the little circle in the corner to completely close the video app.

That worked, Thanks The movie has expired though, but I can now use the app.

 

[verwon]

That worked, Thanks The movie has expired though, but I can now use the app.

Very welcome! Sorry you couldn't watch it, though.