Video Camera is not recognized by my MacBook Pro. Please Help.

Discussion in 'Digital Video' started by saiviti, Sep 2, 2009.

  1. saiviti macrumors newbie

    Joined:
    Sep 2, 2009
    #1
    I have a video camera that plugs straight into the usb port to download. It works on a PC but I cannot get my Mac Book Pro to recognize it. It does not even show up on desktop. The camera did not have a software package with it as it automatically opens upon connection to computer. Is there some way I can get my mac to recognize the camera so I can load up my videos onto my Mac? Please help me out.
     
  2. NT1440 macrumors G4

    NT1440

    Joined:
    May 18, 2008
    Location:
    Hartford, CT
    #2
    Go to the device's manufacturers website and look for a mac driver. I know its supposed to open on its own, but if there is actually a driver for it you might as well use it.
     
  3. saiviti thread starter macrumors newbie

    Joined:
    Sep 2, 2009
    #3
    Thanks for the reply. Unfortunately there's no driver available. Any other ideas?
     
  4. dgrizzell macrumors member

    dgrizzell

    Joined:
    Jul 10, 2008
    Location:
    Nashville, TN
    #4
    Most video cameras require a FireWire connection to upload raw video. The USB connection is typically reserved for still frame photos.

    1.) Is you camera in a view or play mode?
    2.) Does the camera recognize a connection?

    Check the website of the manufacturer for a manual to see exactly what you need to do. If it still doesn't work, check the troubleshooting section of the manual.
     

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