Video Camera is not recognized by my MacBook Pro. Please Help.

[saiviti]

I have a video camera that plugs straight into the usb port to download. It works on a PC but I cannot get my Mac Book Pro to recognize it. It does not even show up on desktop. The camera did not have a software package with it as it automatically opens upon connection to computer. Is there some way I can get my mac to recognize the camera so I can load up my videos onto my Mac? Please help me out.

 

[NT1440]

Go to the device's manufacturers website and look for a mac driver. I know its supposed to open on its own, but if there is actually a driver for it you might as well use it.

 

[saiviti]

Thanks for the reply. Unfortunately there's no driver available. Any other ideas?

 

[dgrizzell]

Most video cameras require a FireWire connection to upload raw video. The USB connection is typically reserved for still frame photos.

1.) Is you camera in a view or play mode?
2.) Does the camera recognize a connection?

Check the website of the manufacturer for a manual to see exactly what you need to do. If it still doesn't work, check the troubleshooting section of the manual.