Video Camera is not recognized by my MacBook Pro. Please Help.

Discussion in 'Digital Video' started by saiviti, Sep 2, 2009.

  1. saiviti macrumors newbie

    Sep 2, 2009
    I have a video camera that plugs straight into the usb port to download. It works on a PC but I cannot get my Mac Book Pro to recognize it. It does not even show up on desktop. The camera did not have a software package with it as it automatically opens upon connection to computer. Is there some way I can get my mac to recognize the camera so I can load up my videos onto my Mac? Please help me out.
  2. NT1440 macrumors G4


    May 18, 2008
    Hartford, CT
    Go to the device's manufacturers website and look for a mac driver. I know its supposed to open on its own, but if there is actually a driver for it you might as well use it.
  3. saiviti thread starter macrumors newbie

    Sep 2, 2009
    Thanks for the reply. Unfortunately there's no driver available. Any other ideas?
  4. dgrizzell macrumors member


    Jul 10, 2008
    Nashville, TN
    Most video cameras require a FireWire connection to upload raw video. The USB connection is typically reserved for still frame photos.

    1.) Is you camera in a view or play mode?
    2.) Does the camera recognize a connection?

    Check the website of the manufacturer for a manual to see exactly what you need to do. If it still doesn't work, check the troubleshooting section of the manual.

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