video card replacement (by apple)

Discussion in 'iMac' started by martinchivers, Aug 22, 2013.

  1. martinchivers macrumors regular

    Joined:
    Jun 19, 2011
    Location:
    Bath, Somerset, UK
    #1
    I hear that Apple are replacing some video cards, free, out of warranty. How do I establish, which model video card I have fitted, in my machine?

    The effected card is....
    AMD Radeon HD 6970M video card

    Fitted to 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors.

    Mine is a 2.8 GHz intel core i5. But I have 50% left hand side, dark screen. Spoken to Apple, who deny there is a "known problem", but this is well documented on the net & very common.

    Maybe clutching at straws, but if the card could be replaced, there is a possibility that it will rectify my problem or that Apple will see that its a big issue & replace my monitor.

    Thanks guys (as ever!) Martin
     
  2. liquorice macrumors regular

    liquorice

    Joined:
    Jan 31, 2012
    Location:
    Surrey
    #2
    Have you checked if your serial number is in the list ?
     
  3. martinchivers thread starter macrumors regular

    Joined:
    Jun 19, 2011
    Location:
    Bath, Somerset, UK
    #3
    I havent seen a list. Just a posting on a forum, with the models listed.
     
  4. Dirtyharry50 macrumors 68000

    Dirtyharry50

    Joined:
    May 17, 2012
    #4
    Can you provide links where this stuff is documented? I have a 27" iMac with this card and no issues currently after more than a year of frequent gaming. So I am not presently concerned with it but I am curious about it where it is the one I own in my mid-2011 iMac.

    This is the first I have heard of any issues with the 6970m and I visit this forum daily and have for over a year now as well as the gaming forum on MacRumors. Somehow, if this was a frequent problem I would expect it would be posted about often here but I have not seen that. I'm not saying you are wrong but I'd like to see your sources for this if you don't mind.
     
  5. martinchivers thread starter macrumors regular

    Joined:
    Jun 19, 2011
    Location:
    Bath, Somerset, UK
    #5
  6. RCAFBrat macrumors regular

    Joined:
    Jul 10, 2013
    Location:
    Montreal, QC
    #6
    The MacRumors article had more useful details about effectivity:

    I presume this information is accurate.
     
  7. martinchivers thread starter macrumors regular

    Joined:
    Jun 19, 2011
    Location:
    Bath, Somerset, UK
    #7
    Cheers. Mine isn't one effected. But taking it in on Tuesday, so we will see.
     

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