Video problem on IPad Air 2 HELP!!

Discussion in 'iPad' started by Billy95Tech, Oct 18, 2015.

  1. Billy95Tech, Oct 18, 2015
    Last edited: Oct 18, 2015

    Billy95Tech Suspended

    Joined:
    Apr 18, 2014
    #1
    Ever since I had a very accidental drop(landed on the side, not flat on the screen) on my IPad Air 2 with out the case on couple days ago. :(

    Now when I ever play videos in the IPad videos app sometimes the video will pause and start playing again and sometimes the video goes fast forward or it be in slow motion with out me even touching the screen!!!!

    I have never had this problem before I accidentally dropped my IPad Air 2.


    Can someone help me please and how to fix the video problem I'm am having??? Will a hard reset fix it??? Or do I have to take it back to PC World(place I bought the IPad) and get it repaired?
     
  2. Badrottie Suspended

    Badrottie

    Joined:
    May 8, 2011
    Location:
    Los Angeles
    #2
    Try hard reset to see if it will fix..or try other video apps might work better.
     
  3. WarcraftWidow macrumors member

    Joined:
    Oct 15, 2015
    Location:
    Virginia
    #3
    You likely damaged or loosened a connection inside the iPad. But as the above poster suggested, a hard reset won't hurt.
     
  4. CaptMarvel macrumors 6502a

    CaptMarvel

    Joined:
    Sep 20, 2014
    Location:
    North Carolina
    #4
    Didn't you just purchase your Air 2? Still within the 30 days? Hard reset or exchange it.
     
  5. Billy95Tech thread starter Suspended

    Joined:
    Apr 18, 2014
    #5
    Ok some great news!!

    I did a hard reset on my IPad and the video problem is gone!! :)

    So it was not the digitizer(touchscreen) after all!!
     
  6. Billy95Tech thread starter Suspended

    Joined:
    Apr 18, 2014
    #6
    Unfortunately the video problem(pausing, fast forwarding, goes in slow motion with out me even touching the screen) is back despite doing a hard reset!! :(
     
  7. Badrottie Suspended

    Badrottie

    Joined:
    May 8, 2011
    Location:
    Los Angeles
    #7
    Time to visit Apple Genius. They are exciting to see you again.
     
  8. Billy95Tech thread starter Suspended

    Joined:
    Apr 18, 2014
    #8
    Well i bought the Ipad Air 2 at PC World so i take it back there and hopefully they fix it or replace with another Ipad!!
     
  9. Badrottie Suspended

    Badrottie

    Joined:
    May 8, 2011
    Location:
    Los Angeles
    #9
    Okay hope everything will work out for you good luck.
     

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