Video stuck but sound playing

Discussion in 'Mac Basics and Help' started by Bubble99, Jul 27, 2017.

  1. Bubble99 macrumors 6502

    Mar 15, 2015
    I have MP4 video and other video I'm trying to play. The problem is the video is stuck on the first frame and will not play but the sound is going.

    What could the problem be?

    If I move frame by frame rate it shows it but will not play!! So all the video frames are there and not damage. You can do it frame by frame rate but it will not play.
  2. kohlson macrumors 68000

    Apr 23, 2010
    Have you tried different players? VLC, either version of QuickTime? Does the video play on other systems?

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