Video syncing issues on 3G S

Discussion in 'iPhone Tips, Help and Troubleshooting' started by dlmosley, Jul 18, 2009.

  1. dlmosley macrumors newbie

    Jul 18, 2009
    So, I recently downloaded a torrent of "The Hangover" already setup in mp4 format. iTunes and QT open it fine and it plays beautifully but when it comes to syncing with my iPhone 3G S it tells me "was not able to sync because it's not supported".

    Well OK, I thought it was just a simple encoding problem so I tried running the mp4 file through Handbrake under the iPhone preset, but it's not encoding properly and Handbrake is telling me that it's finished encoding in like 10 secs and i can't get the new file to open in iTunes. I figured that this was because it's already formatted in the same specs i was trying to re-encode it in, that's why it says it's finished so fast.

    Then I tried converting it in iTunes to create an iPhone version, but after its finished converting, all i get is a white screen when trying to play the video. I feel like I've tried everything I know to do, and the only other problem I think it could be is that it might just be a bit rate issue.

    I'll give the specs of the video:

    Kind: MP4 video file
    Size: 271.1 MB
    Bit Rate: 32 kbps
    Dimensions: 626x256
    Video Codec: H.264

    I'm on a PC for all this by the way, and I'd appreciate any help that anyone can give. Hopefully I'm just overlooking some stupid detail and I wind up looking like an ass. Also I did a quick search but i didn't find anything like this so sorry if I'm repeating something that has already been covered.
  2. dlmosley thread starter macrumors newbie

    Jul 18, 2009
    Actually it seems like almost every video I have that is MP4 isn't syncing except the ones from iTunes itself. Is it a security thing by Apple or what?

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