Videos not playing

Discussion in 'iOS 10' started by Italianblend, Sep 25, 2016.

  1. Italianblend macrumors 68000


    Mar 21, 2011
    anyone else having issue where videos will not play on YouTube app and internet?

    Even on safari, the Apple keynote isn't playing. I can see an image, and can scroll ahead and see another image, but playback isn't working.

    This is on iOS 10 iPad Air 2
  2. obeliq macrumors member

    Oct 23, 2013
    I have this problem. No playback on YouTube, Safari. Even music will not start playing in the Music App. I can fix it by rebooting. (iPhone 6) I haven't been able to figure out what is triggering it.

    Same exact symptom. I can scrub to another point in the video and frame updates, but it will not start playing. Pause/Unpause changes the icon even.

    Apps I use most frequently:
    Alien Blue
    Futurama: Game of Drones
    Safari/Mail/stock apps

    I'm wondering if a 3rd party app is causing a comedy-of-errors type scenario that sets up this failure until a reset.

    I have submitted a bug report to feedback but I haven't found too many reports of this problem which leads me to believe it may be the interaction of particular apps causing it.
  3. SRASC, Oct 22, 2016
    Last edited: Oct 22, 2016

    SRASC macrumors member

    Jan 1, 2012
    Trinidad & Tobago
    Thought it was just me. I have this same issue on an iPhone 6 on iOS 10. A reboot or soft reset solves it but of course it's annoying to have to do that every couple of hours.

    Don't know if this is related or not, but in my case my music 'plays' but no audio comes out. Also don't know if that inadvertently fixed the issue somewhat since the videos started playing normally again but the music still doesn't play with audio output.
  4. obeliq macrumors member

    Oct 23, 2013
    Yes you are correct. The music app plays the song but there is no output with mine too.

    Must be some process hanging in the background or something.
  5. SRASC macrumors member

    Jan 1, 2012
    Trinidad & Tobago
  6. Andy80 macrumors newbie

    Oct 31, 2016
    So it's not just me! I keep having this issue (no sound, videos not playing) on my iphone 7 (ios 10.1). I can only fix it temporarily by rebooting or resetting (or, for some reason, changing the system language), but after a few days, it's back... and it also affects the alarm clock, which is a bit of a problem.. I already had my phone replaced, but the problem persists (and no, I did not restore from backup)...

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5 September 25, 2016