Videos not showing up in Photo

Discussion in 'Mac Basics and Help' started by hajime, Mar 20, 2016.

  1. hajime macrumors 68030

    Joined:
    Jul 23, 2007
    #1
    Hello, I can see thumbnails of photos taken by my iPhone in the app Photo which came with my Mac. However, I cannot find the videos. Where are they?
     
  2. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #2
    How are you importing your images?

    If you connect to the Mac, the videos should be there, mixed in with the still images (there is also an album for videos, if you go into Album view). If you are using iCloud Photo Library on both iPhone and Mac, the videos will be automatically added, too. However, if you are using My Photo Stream to transfer between iPhone and Mac... My Photo Stream does not transfer videos.
     
  3. hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #3
    I was taking some photos using my phone. I did not intentionally open Photo on my Mac but I noticed that the photos which I took suddenly showed up. Videos I took the night before did not. Do you know how my Mac got the photos?
     
  4. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #4
    Magic. Or iCloud.

    I guess I wasn't explicit enough in my previous post.

    You can learn how it's happening by going into:
    iPhone: Settings > iCloud > Photos - Is iCloud Photo Library turned off, or on? Is My Photo Stream turned off or on?
    Mac: System Preferences > iCloud > Photos - Is iCloud Photo Library checked or not? Is My Photo Stream checked or not?

    If only iCloud Photo Library is turned on for both iPhone and Mac, then photos and videos taken on the iPhone will also appear on your Mac.

    If only My Photo Stream is turned on for both iPhone and Mac, then photos taken on the iPhone will be transferred to your Mac, but videos will not be transferred.

    RTFM: https://support.apple.com/HT204264 https://support.apple.com/HT201317
     
  5. Dave Braine macrumors 68040

    Dave Braine

    Joined:
    Mar 19, 2008
    Location:
    Warrington, UK
    #5
    Do you have the Sidebar showing in Photos? If not go View Menu>Show Sidebar. You should then have a Videos Album showing in the Sidebar.
     
  6. hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #6
    Thanks. On my phone, I have: iCloud photo library: off, my photo stream: on.
    On my Mac, I don't know how to check.

    After turning on Show Sidebar, I see a Videos Album with some videos. However, not all the videos on my phone are in this album.

    This thing is a bit scary. Imagine private photos and videos got automatically sync to other people's device. How can I prevent this from happening? I also recall that in one workshop, somebody asked me to send her a file from my computer to hers through some kind of wireless means. How can I check if she can continue to get files from my computer?
     
  7. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #7
    On your Mac, go to System Preferences > iCloud > Photos

    As I said earlier, you have My Photo Stream turned on. This means videos will NOT be transferred between iPhone and Mac.

    First, you complain that videos were not transferred, now you're concerned about the privacy issues?

    You have choices. If you keep your accounts separate (only your devices are signed into your iCloud account, only you use your User account on the Mac), then you don't have to worry (as much) about privacy. If, on the other hand, multiple individuals share the same iCloud account and/or a single User account on a Mac, then you certainly have to give careful thought to whether you sync your iPhone's images with your computer.

    As to "some kind of wireless means," this was likely either File Sharing or AirDrop - and both can only occur when you are nearby (AirDrop https://support.apple.com/HT203106 ) or using the same WiFi network (File Sharing).

    You can turn off File Sharing altogether by going into System Preferences > Sharing. AirDrop only works when you use it (sending a specific file to someone else, or receiving it from someone else - it's a one-time connection).

    Considering your concerns about privacy, you should spend some time learning what all those settings are for (sorry, too big a topic for a message board post).
     
  8. hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #8
    Thanks. I went to System Preferences > iCloud > Photos. iCloud photo library is unchecked while My Photo Stream and iCloud Photo Sharing are checked.

    I only use my iCloud on my iPhone and Mac. Never shared iCloud account with other people.

    I recall that person used AirDrop to get a file from my computer. She was sitting next to me in a public workshop once. If I do not know the person, is it better to also decline sharing files via AirDrop?
     
  9. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #9
    Sharing files with anyone is a matter of trust, and caution.

    Though it may seem different, sending/receiving a file via AirDrop is similar to sending/receiving a file via email - the level of risk is quite similar.

    AirDrop doesn't allow someone to "get" a file from your computer - you have to choose the file, and send that file to the other person (very much like attaching a file to email). So, the person may have asked you to send the file to her, and told you what to do - she could not look into your computer and take something.
     
  10. hajime, Apr 7, 2016
    Last edited: Apr 7, 2016

    hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #10
    Thanks. How come sometimes that photos taken by my phone automatically showed up in Photos quickly but sometimes even I have waited for a long time, say over an hour, the photos still have not arrived on my Mac? The two devices are next to each other. Is there a way to force them to sync immediately?
     
  11. hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #11
    I just turned on iCloud Photo Library on my phone and got the message that I need to increase iCloud storage. Is there a way to transfer videos to my Mac through wireless connection without buying additional iCloud storage?
     
  12. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #12
    There are lots of ways to transfer videos, but most of them are not automatic... iCloud Photo Library will do it automatically, but as you saw, you need more storage in order to have the convenience of automatically transferring the images.

    If you wanted to turn off iCloud Photo Library to save money, you could use iCloud Photo Sharing for the videos. Create a Shared Album, and add the video(s) to that album.
     

Share This Page