Visible Electric Sparking When Inserting Into USB-C/TB3 ports

Discussion in 'MacBook Pro' started by project_2501, Jul 20, 2017.

  1. project_2501 macrumors regular

    Joined:
    Jul 1, 2017
    #1
    I have noticed on my new 2017 MacBook Pro 13 non-TB that everything I insert a cable into the USB-C/Thunderbolt3 ports .. there is visible electric sparking.

    This can't be good.

    I use my laptop on the road and when back at home I plug in the Apple power and DisplayPort cables (external 4k monitor) and need to unplug/plug at least once daily.

    I've never had this problem with any other laptop - Dell, Thinkpad, MacBook Pro 13 2015 ...

    Has anyone else had this?

    It seems to happen as I try to align the male connector into the female port .. which is more difficult with it not being MagSafe. Smaller USB-C means it is harder to insert perfectly directly in most human scenarios ..
     
  2. king464 macrumors newbie

    Joined:
    Jun 24, 2017
    #2
    I can tell you that I have not reported anything like this before, nor have I ever heard of such sparking! Have you tried taking it into an Apple Store? If you have AppleCare I am sure they will sort you out :)
     
  3. project_2501 thread starter macrumors regular

    Joined:
    Jul 1, 2017
    #3
    I am asking for a replacement - let's hope it's not a systemic issue,
     

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