Visit UK Apple Store with Italian iPhone

Discussion in 'iPhone' started by covertsurfer, Jun 19, 2009.

  1. covertsurfer macrumors 6502a

    Joined:
    Jan 18, 2007
    #1
    If you bought a genuine unlocked iPhone in Italy then experienced problems so went to a UK Apple Store, will they service it for you. I would assume you would need AppleCare to provide global support?
     
  2. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
    #2
    yes you would need to purchase apple care

    check ebay, about £25. much cheaper than buying from apple
     
  3. covertsurfer thread starter macrumors 6502a

    Joined:
    Jan 18, 2007
  4. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
    #4
    yes my dad's 3G was from italy.

    apple only service iPhones in the country they were purchased.

    but with apple care, its global service.

    but please be careful, my dad almost got short changed. They gave him a locked o2 for his unlocked 3G. but as soon as he realized and contacted them, they posted a new one 2 weeks later. they dont stock unlocked ones in Apple stores.
     
  5. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #5
    You should be protected under EU law for goods and services bought in another member state and Apple should provide service for the first 12 months. However, this is limited to your statutory rights which may be less than the service cover you get from Apple otherwise.
     
  6. covertsurfer thread starter macrumors 6502a

    Joined:
    Jan 18, 2007
    #6
    I've just had another look and you only save £50 getting it from Italy, I know its unlocked but I dont travel so I'm not that bothered. Just trying to get it at the cheapest cost to me.
     

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