Me and my brother went to the Regent Street Apple Store yesterday and we came back with 2 iPod Nanos. I plugged them into my computer which is running vista and a pop-up came up saying that the usb device is not recognized and has malfunctioned. The iPod does not appear in My Computer or in iTunes 8. I know that all the usb ports are working though as I have plugged my mouse in all of them to check. Please if you can help than can you please reply as I desperately want to sync my iPod. Thank you. danNy.