Visual voicemail gone after restore?

richwoodrocket

macrumors 68020
Original poster
Apr 7, 2014
2,127
111
Buffalo, NY
Per the apple genius recommendation, I put my iphone into DFU mode, restored it, and set it up as new. I can no longer see my visual voicemail. When I tap on voicemail in the phone app it simply calls my voicemail.
What am I doing wrong here?
 

Gav2k

macrumors G3
Jul 24, 2009
9,218
1,584
Try resetting the network settings.

Settings> general > reset > reset network settings
 

Instapez

macrumors newbie
Feb 25, 2015
19
0
Per the apple genius recommendation, I put my iphone into DFU mode, restored it, and set it up as new. I can no longer see my visual voicemail. When I tap on voicemail in the phone app it simply calls my voicemail.
What am I doing wrong here?
This sometimes happens I've noticed.
If you are on AT&T, simply press the visual voicemail tab, it will attempt to dial your carriers voicemail, allow it to ring and connect then hang up, wait for about a minute or two, you will see a new window that will prompt you to enter your voicemail password (usually a 4 digit number)
 

adamhenry

macrumors 68000
Jan 1, 2015
1,521
542
On the Beach
I am on VZW and after a restore my voicemail will require a reset on Network settings. Even if VM appears to be working, I will not get notifications for new VMs until I do the reset.