I love the phone, but the Visual Voice Mail sound recording is HORRIBLE. It is super compressed and does not sound natural whatsoever. It sounds like a bad synthetized sound from the mid 80s. It sounds even worse when someone leaves you a message using his/her speakerphone with a noisy background. I understand that the file must be small to be able to download it quickly to the phone, but at this quality is a joke. I would love to have the option of accessing voicemail the regular way (in addition to VVM) and listen to it with better quality. Quality all over the phone but VVM sucks??? Come on Apple!!!