Visual Voicemail Sound Quality

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sjb, Jul 3, 2007.

  1. sjb macrumors regular

    Jul 3, 2007
    When I listen to messages through visual voicemail, the sound is very tinny, almost like the person leaving the message was talking into a tin can. However, when I call into my voicemail and listen to the mssages over the phone, the quality sounds fine.

    Has anyone else experienced this, or is the voicemail quality okay for everyone else?


  2. iKwick7 macrumors 65816


    Dec 29, 2004
    The Wood of Spots, NJ
    Sound quality has been ok with me- not great, mind you, but ok. I have noticed, however, that I always accidentally have my finger over the speaker- that will take me some getting used to.
  3. billchase2 macrumors 68000


    Feb 28, 2006
    Ann Arbor
    yeah i agree... the quality is horrible compared to my old phone/voicemail.
  4. Cybergypsy macrumors 68040


    May 16, 2006
    Central Florida!
  5. megfilmworks macrumors 68020


    Jul 1, 2007
    Sherman Oaks
    My quality is good and the scrubbing feature is great!
  6. ScottW-CO macrumors newbie

    Jun 29, 2007
    I've got the same thing - tinny voice when going through Visual Voicemail.

    I assume this is due to the voice signal coming via data (is it?) and not a normal phone call.
  7. millerrh macrumors 6502

    Sep 14, 2005
    chalk me up with the crappy sq out of visual voicemail as well.
  8. transamman1999 macrumors member

    Jun 27, 2007
    this may sound like a smart-@ss response but im serious: did you try hitting the speakerphone button?
    that's how i've been listening to all my voicemails and i haven't had any problems what-so-ever. and i'm usually one that complains about cell phone speaker volumes. maybe try that? i know it means that anyone can hear your voicemails but mine are usually not of any importance.
  9. nabeelfarooqui macrumors newbie

    Jul 6, 2007
    i too have been having a very metallic voicemail messages... call quality is great otherwise... has anyone tried talking to apple about this or exchanging the phone?? is this grounds to do so??
  10. ecks618 macrumors 6502


    Jun 1, 2006
    Yea, this is a proven fact, its been posted around the forums as well as various iPhone guides. This is because its a lower quality audio file that is stored on your phone as a copy of the original voicemail thats in the att system. You can always call and hear the original, but its so much cooler being able to delete without listening to the voicemail(my gf leaves ALOT of useless voicemails).
  11. millerrh macrumors 6502

    Sep 14, 2005
    Does that mean it remains in the system even after it is deleted from your phone?
  12. badtz macrumors member

    May 2, 2002
    Los Angeles, CA.
    how long can voicemails be stored on the iPhone? Is there a time limit like how it used to be? [i think it was 14 days before max]
  13. BornAgainMac macrumors 603


    Feb 4, 2004
    Florida Resident
    Good enough

    The quality isn't good enough to add some garageband music to the person's message and submit it to a record label to sell it as an original song. And then have it cost 99 cents on iTunes to play on your iPod.

    But at it is good enough getting messages from people.
  14. ericld macrumors member

    Jul 3, 2007
    yep, buzzy, it's called aliasing

    its just a low sample rate, like 8 bit 11khz. It's space saving feature. So more data bits can be stored in less space.

    I could get into the technical reason of why it sounds buzzy and tinny, like since there are less audio bits, they are inherently further apart from one another, and since your brain draws a connection line between each bit it looks more sawtooth like a stock chart than a smooth flowing wave, making it a jagged buzzy sound.... but I don't want to bore you ;)
  15. megfilmworks macrumors 68020


    Jul 1, 2007
    Sherman Oaks
    Does anybody know if this is a wav file or a QT mpeg?

    Since it resides in the phone, I would hope we will be able to keep the voicemail message as along as we like and maybe, with later updates,
    save it as a file.
  16. illegalprelude macrumors 68000


    Mar 10, 2005
    Los Angeles, California
    yea, I have the problem too where if I just hear it, it sounds tinny.

    Through the Speakerphone setup, it sounds better but if I put it up to my ear, it sounds very tinny
  17. rball1979 macrumors regular

    Jun 6, 2008
    I have this problem as well and it's only since I took the 2.1 upgrade. Prior to that, it was fine....very annoying as it's crap quality
  18. iBuferd macrumors newbie

    May 2, 2008
    I have the same problem after upgrading to 2.1. My wifes iPhone does it to and hers is a different model (8 GB) if that even matters. But it is annoying that it sounds so tinny. I assumed it was a lower bit rate by the way it sounded and it must have had something to do with the recent update. Before this it sounded fine.

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