Vodafone vs tmobile uk for iphone

Discussion in 'iPhone' started by student_trap, Aug 28, 2012.

  1. student_trap macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #1
    Hi all,

    I have been having a lot of problems with vodafone customer service, but have always had a fast connection with them, and am thinking of switching to tmobile.

    Does anybody have any experience of tmobile as a network for iphones?

    Im trying to sort it out asap so any advice re tmobile will be massively appreciated.

    Thanks
     
  2. m00min macrumors 6502

    Joined:
    Jul 17, 2012
    #2
    T-mobile are part of Everything Everywhere so when the connection is patchy it will switch over. This is great apart from where I am the service is a bit crap on both in the same places. I'm in the sticks though, it may be better in cities / built-up areas.
     
  3. AdamskiUK macrumors regular

    Joined:
    Sep 6, 2011
    #3
    To explain that a bit better from m00min, T-Mo run on the same as Orange. S you can pick up signal from both on the T-Mo connection. Everything Everywhere will very shortly introduce and become a brand new carrier in the UK. I'll probably go with them as they will be the first providers of widespread 4G LTE in the UK.
     
  4. student_trap thread starter macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #4
    Thanks for the explanation. basically the deal they are offering is ridiculously good, so I am very temped, but I have been with vodafone for about 8 years and have had good signal the whole time.

    Does anyone have any experience of an iphone on tmobile. What did you think?
     
  5. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #5
    Other people's experience of any network won't (& shouldn't) help you make a decision on what network to go with.

    The most important factor is how strong the network is where you live/work/socialise, because if you have a crap signal with T-Mobile (for example), then how good or bad their CS is becomes irrelevant.

    Speak to people on different networks where you live/work/socialise etc and then (once you have established which network is for you) garner opinions on their CS.

    In my experience, CS on all of the networks seems to be consistently poor, but YMMV.

    I'm with 3 for example and the network's speeds and reception has been/is great.

    The only thing I would add is that I do notice dropped voice calls since moving to them, that I've never had with Vodafone or O2, but that's a minor inconvenience as the unlimited data, 2000 minutes and free tethering more than makes up for it.

    CS has been hit and miss, but I've only had to contact them a few times for a couple of billing queries.

    They were polite and helpful and resolved my queries with ease (a huge contrast to when I was with them circa 8 years ago, when they were truly diabolical).

    HTH.
     
  6. student_trap thread starter macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #6
    Thanks for the reply. I have already experienced the CS of tmobile and it has been great the 3 times that i have called. My question is with regard to peoples general experience with the network service... i.e.

    Signal strength
    Dropped calls
    3G speed
    Reliability

    Anyone on tmobile that could advise me?
     
  7. Liam08 macrumors newbie

    Joined:
    Jan 24, 2011
    Location:
    Swindon, UK.
    #7
    Do not choose Vodafone. I'm not even being bias because I'm with Orange. I know 8 people with iPhones on Voda and they all regret it. They rarely get 3G and often lose their signal far too often.
     
  8. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #8
    Did you read my post??
     
  9. student_trap thread starter macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #9
    I can see why you think that an I appreciate you taking the time to reply...

    but yes I have spoken to colleagues, but there is only one person on tmobile, so not much of a 'sample'. That's why I asked here. To be honest I'm interested in the network in general, as my work has me travelling all over the UK, so any tmobile experience would be greatly appreciated.

    I do know a couple of areas where I will be better off, but to put it into perspective, on vodafone, in nearly ten years I am yet to have a dropped call, and the 3G has always been plenty fast.

    I don't want to loose that for a cheaper deal, because having a working phone is more important than having a cheap one. For me at least :eek:
     
  10. Ingster macrumors 6502

    Ingster

    Joined:
    Apr 2, 2007
    Location:
    Leeds, UK
    #10
    I'm on the Orange side of everything everywhere, and IMO EE is really good switching between orange and T-Mob if signal is patchy is brilliant and obviously 4g when it arrives (and iphones will work on it!)
     
  11. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #11
    But asking here won't help you, unless people that live/work/socialise exactly where you do are going to post, and seeing how this is predominantly an American site, that's unlikely.

    So haven't you already answered your own query then?

    So (as I said), you need to test the other 4 networks for coverage, where you live/work/socialise.
     
  12. student_trap thread starter macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #12
    Thanks again for the reply.
    I literally work all over (not at a number of locations, but any area depending on the client), and any info would be appreciated

    Well these areas mean I'll get signal where I previously had to swap sims, but no 3G. So I am really wondering whether other users have experienced lots of dropped calls, or slow 3G on tmobile at the various locations they may live/work in. Does signal get worse indoors etc etc.

    Those sorts of experiences.

    Unfortunately time is of the essence, the deal i have been offered is time-limited.
     
  13. m00min macrumors 6502

    Joined:
    Jul 17, 2012
    #13
    Oops, I forgot that quite important bit of information.

    About T-mobile on an iPhone:

    1. Yes, I get dropped calls
    2. Yes, I get bad reception on both T-mobile and Orange
    3. CS can be bad (but then I've never experienced good CS with any network)
    4. 3G is patchy at home and most places I've worked.

    But I'll stay with them. The alternative is no better, and more expensive.
     
  14. student_trap thread starter macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #14
    Thanks for the feedback, just the sort of thing I was after. Could you let me know where in the UK that you are? :)
     
  15. m00min macrumors 6502

    Joined:
    Jul 17, 2012
    #15
    Worcestershire.
     
  16. AdamskiUK macrumors regular

    Joined:
    Sep 6, 2011
    #16
    Don't make the mistake of thinking you can have 4G on Orange or T-Mobile once EE gets it running. They haven't stated that yet.

    What they have stated is they're setting up a whole new network. I wouldn't be too surprised if you had to become one of their direct customers to use their 4G LTE services in the UK.

    This would make sense as a business side of it. They could market themselves as the only/best/newest/least disruptive iPhone carrier to start, and once other big phones start introducing 4G LTE (certain Samsung phones now), they'll snag onto them too.

    It would make sense keeping the business separate at the moment as it would require a rehash of all their current consumer plans. They'd have to offer 3G and 4G data usage across the UK as part of your contract.
     
  17. daveishere macrumors 6502a

    daveishere

    Joined:
    Dec 2, 2008
    Location:
    UK
    #17
    i'm on o2 in the UK and have been since I had my 3G in 2008, never had a problem with them.

    Also I believe O2 are the only UK network that offer visual voicemail and call merging services for iPhone users.
     

Share This Page