Hi all,
I have been having a lot of problems with vodafone customer service, but have always had a fast connection with them, and am thinking of switching to tmobile.
Does anybody have any experience of tmobile as a network for iphones?
Im trying to sort it out asap so any advice re tmobile will be massively appreciated.
Thanks
Other people's experience of
any network won't (& shouldn't) help you make a decision on what network to go with.
The most important factor is how strong the network is where you live/work/socialise, because if you have a crap signal with T-Mobile (for example), then how good or bad their CS is becomes irrelevant.
Speak to people on different networks where you live/work/socialise etc and
then (once you have established which network is for you) garner opinions on their CS.
In my experience, CS on all of the networks seems to be consistently poor, but YMMV.
I'm with 3 for example and the network's speeds and reception has been/is great.
The only thing I would add is that I do notice dropped voice calls since moving to them, that I've never had with Vodafone or O2, but that's a minor inconvenience as the unlimited data, 2000 minutes and free tethering more than makes up for it.
CS has been hit and miss, but I've only had to contact them a few times for a couple of billing queries.
They were polite and helpful and resolved my queries with ease (a huge contrast to when I was with them circa 8 years ago, when they were truly diabolical).
HTH.