Voicemail broken after porting old number

Discussion in 'iPhone Tips, Help and Troubleshooting' started by carman63, Aug 25, 2007.

  1. carman63 macrumors regular

    Oct 27, 2006
    I finally ported my old number over from Verizon, and closed my Verizon account. The porting process took maybe 10 minutes, and seemed to go off without a hitch. Except I was informed that my voicemail seems to be broken. I called to check myself, and apparently AT&Ts voicemail system doesn't recognize my ported number as a valid mailbox number.

    Has anyone else had this problem? I'll call Customer Service as soon as they open, but I'm wondering if this is common when it comes to porting over phone numbers.

    Thanks :)
  2. scaredpoet macrumors 604


    Apr 6, 2007
    This didn't happen to me when I ported over. It may have something to do with visual voicemail (which uses a different switch from the voicemail everyone else gets).
  3. carman63 thread starter macrumors regular

    Oct 27, 2006
    It may very well be. Currently on hold while my CSR checks things out on her end.
  4. Wyvernspirit macrumors 6502a


    Jul 23, 2002
    Verizon switcher here

    I ported my number from Verizon, it took about 24 hours. Ihave not had a problem with VM with AT&T.

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