Voicemail button does not work.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ramblintoad, Jul 11, 2008.

  1. ramblintoad macrumors member

    Jun 9, 2008
    My sister and I both got iPhones today, and I set up my voicemail and showed her how to do it about an hour after I did mine. We both could not press the voicemail button, it would give no response, sometimes it would light up but nothing would happen. I tested that area of the screen and it is not broken. I then tried mine, and it does not work now either. Is this happening to anyone else?
  2. ramblintoad thread starter macrumors member

    Jun 9, 2008
    Oh, come on. Someone just say if yours is working or not.
  3. philgilder macrumors 68000

    Sep 30, 2007
    wait more than 13 minutes before demanding a response

    but yes, mine works fine, although it dials the voicemail, rather than getting VV
  4. Aravintht macrumors 6502a

    Jun 7, 2007
    London, UK
    same here

    rang o2

    my iphone contract hasn't been entered into their system yet

    will be on moday

    so currently using my old tariff in the iphone
  5. nickspohn macrumors 68040


    Jun 9, 2007
  6. Spiffyis5150 macrumors member

    Sep 5, 2007
    Happening to me too. I'm AT&T. I just called AT&T and they tried to help but couldn't. Referred me to Apple where I call the 1-800 number get a recording after telling the AVR what I wanted that says "No agents available, please call back later." *sigh*
  7. Spiffyis5150 macrumors member

    Sep 5, 2007
    UPDATE: I fixed it. Here's what I did:

    1) Dialed my cell phone number from my cell phone. I immediately connected to voicemail.
    2) Followed prompts to change password(I believe it was option 4, then option 1, option 1), just listen to the prompts and you will be ok.
    3) Once my password was changed, I disconnected the call and then went into the Phone app and hit Voicemail. This time, instead of doing nothing, the voicemail screen popped up and said it had the wrong password and asked for the new password.
    4) I entered the new password and voila, all my voicemails showed up and everything was back to normal.
  8. ramblintoad thread starter macrumors member

    Jun 9, 2008

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