Voicemail Issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Tekzilla, Sep 25, 2014.

  1. Tekzilla macrumors regular

    Tekzilla

    Joined:
    Oct 14, 2011
    Location:
    Shoreham, NY
    #1
    Hello All.

    So on my iPhone 6+ when I go into voicemail I can pick voicemails and listen to them individually.

    On my wife's iPhone 5 she has to call her voicemail? And it asks for a password which she does not know.

    Why in the world are our voicemails different? When I had the 5 I had the individual selection available and never had to call.
     
  2. SundayDuffer macrumors 6502

    SundayDuffer

    Joined:
    Jun 25, 2011
    #2
    I believe you set those features when you first prompted to set up your voicemail box. Call your carrier..have them reset the voicemail box..you can start over again.
     
  3. Tekzilla thread starter macrumors regular

    Tekzilla

    Joined:
    Oct 14, 2011
    Location:
    Shoreham, NY
    #3
    Thank you very much, we shall do it in the AM.
     

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