Voicemail Issue

Tekzilla

macrumors regular
Original poster
Oct 14, 2011
243
53
Shoreham, NY
Hello All.

So on my iPhone 6+ when I go into voicemail I can pick voicemails and listen to them individually.

On my wife's iPhone 5 she has to call her voicemail? And it asks for a password which she does not know.

Why in the world are our voicemails different? When I had the 5 I had the individual selection available and never had to call.
 

SundayDuffer

macrumors 6502
Jun 25, 2011
345
0
I believe you set those features when you first prompted to set up your voicemail box. Call your carrier..have them reset the voicemail box..you can start over again.
 
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