voicemail problem.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by nakamuramori2, Sep 4, 2008.

  1. nakamuramori2 macrumors regular

    Joined:
    Aug 14, 2008
    #1
    my iphone says visual voicemail is cureently unavailable.. what can i do?
     
  2. ooo macrumors 6502

    Joined:
    Nov 23, 2007
    #2
    call them up like me... i've been waiting for a rep for 15mins now still holding.... they need some background music or call time estimates
     
  3. nakamuramori2 thread starter macrumors regular

    Joined:
    Aug 14, 2008
    #3
    doese it count minutes on calling them ?
     
  4. ooo macrumors 6502

    Joined:
    Nov 23, 2007
    #4
    im using a landline.... at 25 mins and finally someone picks up.... its been 40 mins n the csr is fixing it now

    more details later
     
  5. nakamuramori2 thread starter macrumors regular

    Joined:
    Aug 14, 2008
    #5
    damn.. i should use a homephone then. it takes an hour... that's sux..
     
  6. ooo macrumors 6502

    Joined:
    Nov 23, 2007
    #6
    Basically, yeah it took me an hour. Well it took me about 25 minutes before someone decided to pick up the phone. Their lines are going really slow. Basically I checked my online billing and I noticed they took off my iphone data plan and they removed my 1500 text messages for $8.99. They realized right away they shouldn't have and they don't know how it just vanished. They were trying to add it back to my account and they had to put in notes because of prorated charges and stuff. It was a long process. Check your online bill to see if you have BASIC VOICEMAIL or VISUAL VOICEMAIL, because I only had basic. I'm testing it to see if it works now. I guess it probably went down yesterday during the outage.

    BYTHEWAY - you might want to make sure your voicemail works before you hang up... seems my voicemail password isn't being accepted. I have to call in to reset it now, thank god for the automated machines.
     
  7. nakamuramori2 thread starter macrumors regular

    Joined:
    Aug 14, 2008
    #7
    omg... 25 mines before someone decided to pick up theh phone. omg omg.
    thank you for details.. i will call them after work then.
     

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