Voicemail transcription for the UK

Discussion in 'iOS 10' started by GC251114, Aug 15, 2016.

  1. GC251114 macrumors regular

    Joined:
    Jul 28, 2015
    #1
    Evening guys.

    Ok so installed latest beta & still no voicemail transcription for me. Now before I start saying " damn you apple & your features not working properly " , do I have to do anything in any settings (can't see any) to get this working , or is it more carrier/country dependant ?

    I'm on the EE network in the U.K. & have 6s+

    Cheers guys.
     
  2. andybno1 macrumors 68040

    andybno1

    Joined:
    Nov 6, 2007
    Location:
    Liverpool, UK
    #2
    needs visual voicemail enabling with carrier I believe
     
  3. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #3
    It's US only I believe right now (and iPhone 6s, 6s+, SE)
     
  4. Feenician macrumors 68040

    Feenician

    Joined:
    Jun 13, 2016
    #4
    Latest release notes say Siri set to US or Canadian English. Not sure if it requires further support from the network though
     
  5. GrumpyTrucker, Aug 15, 2016
    Last edited: Aug 15, 2016

    GrumpyTrucker macrumors 6502a

    Joined:
    Jun 1, 2014
    #5
    If it's linked to visual voicemail as it probably is then I think only O2 in the U.K. have that facility. No other carrier has it, or has any intention of implementing it. Cost implications I believe.
     
  6. LewisChapman macrumors 6502a

    LewisChapman

    Joined:
    Jan 10, 2015
    Location:
    UK
    #6
    EE supports visual voicemail but not voicemail transcription in the UK.
     
  7. GrumpyTrucker macrumors 6502a

    Joined:
    Jun 1, 2014
    #7
    Really? Well that's come as a genuine shock. Last I looked into it only O2 had it. My assumption was because they were the first carriers of the iPhone and I'd heard a story that it was part of the deal

    I wish it was available on all carriers. Seems like such a superior way of doing voicemail. But it seems innovation and progress has pretty much come to a stop for mobile carriers, but they'll continue to hike prices to silly levels. And so is the way with everything :(
     
  8. Mercifull, Aug 16, 2016
    Last edited: Aug 16, 2016

    Mercifull macrumors regular

    Mercifull

    Joined:
    Sep 24, 2012
    #8
    EE have had visual voicemail for over 2 years but it's not enabled by default. You have to text a number to activate it. Text iPhone visual to 150.
     
  9. GrumpyTrucker macrumors 6502a

    Joined:
    Jun 1, 2014
    #9
    It's been a while since I looked into it, but the last time I did all the carriers said "we have no plans to implement it". One of them must have changed their mind. It's not a big enough deal to get me to switch carriers though.
     
  10. iGeek2014 macrumors 68000

    Joined:
    Jun 29, 2014
    Location:
    === Nowheresville ===
    #10
    I think EE launched Visual Voicemail in/around March 2014.

    Vodafone Australia offer the service whereas Vodafone UK do not.
     
  11. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #11
    Wow. I've been with O2 since the iPhone 3G so I've had VVM for years, however I thought every carrier had it. I'm shocked to hear otherwise.
     
  12. big samm macrumors 65816

    Joined:
    Oct 27, 2008
    #12
    I live in Canada Carrier Rogers and got a voicemail last sunday and transcription was kind of working, the person left a message in french but didn't worked quite well...
     
  13. Mercifull macrumors regular

    Mercifull

    Joined:
    Sep 24, 2012
    #13
  14. coffeemadmanUK macrumors 6502a

    coffeemadmanUK

    Joined:
    Jan 30, 2012
    Location:
    United Kingdom
    #14
    It's cost really, and to some extent I can see why - telephone calls, and even more voicemails, are in decline as more people use other means. Why invest in something that will in all probability be dead in a few years time?
     
  15. marklemac macrumors regular

    marklemac

    Joined:
    Oct 21, 2003
    Location:
    Southampton, UK.
    #15
    Siri transcripts are working just fine for me on O2. Just set your Siri language to US (you can still have the voice set to British).
     
  16. DiscoMcDisco macrumors regular

    DiscoMcDisco

    Joined:
    Jul 31, 2013
    Location:
    London
    #16
    Haven't tested it yet, but I have a feeling setting my phone to American English might kick it in, worth a try :)
     
  17. retrospek macrumors 6502a

    retrospek

    Joined:
    Sep 28, 2004
    Location:
    UK
    #17
    The Transcript is working on EE as well now - but I did have to set my SIRI language to US setting. I'm assuming we won't have to do this and can leave as UK when iOS 10 is released.
     
  18. Preetraj macrumors newbie

    Joined:
    Aug 6, 2016
    Location:
    UK
    #18
    Yes mine is working too on EE with Siri language set to US
     
  19. Denisemoye macrumors newbie

    Denisemoye

    Joined:
    Aug 9, 2016
    #19
    Are you in the U.K though? It's not working on my phone and I'm EE. Have changed Siri language to US but still nothing?
     
  20. Preetraj macrumors newbie

    Joined:
    Aug 6, 2016
    Location:
    UK
    #20
    Well it stopped working since then. Not sure if it was due to an updated beta. It still says Transcribing when a voicemail comes in but then that eventually turns to transcription not available. So if I look in my voicemails, only a handful have been transcribed.

    Yes, I'm in the UK and on EE
     
  21. TwoBytes macrumors 68020

    TwoBytes

    Joined:
    Jun 2, 2008
    #21
    Has anyone in the UK got transcriptions working or are all the UK carriers behind again?
     
  22. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #22
    is it still 6s onwards only or does it work down to as low as 5 (ie all iphones that run ios 10)?
     
  23. Dino F macrumors 68020

    Dino F

    Joined:
    Sep 16, 2010
    Location:
    Croydon, South London, UK
    #23

    Visual Transcript is NOT supported by EE at the moment. There was a question on this, on their forums yeserday and an EE rep confirmed that this currently is not supported by their network in the UK.
     
  24. richardc1983 macrumors regular

    Joined:
    Nov 13, 2010
    Location:
    Leeds, UK
    #24
    I use an app called Hullomail its free and its a visual voicemail where the messages download to your phone. If you pay the subscription they also have a transcription feature. Without this feature its free to use. Check it out.
     
  25. Dino F macrumors 68020

    Dino F

    Joined:
    Sep 16, 2010
    Location:
    Croydon, South London, UK
    #25
    Here is the forum rep confirming its not supported:

    upload_2016-9-15_11-9-23.png
     

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