Voicemail

Discussion in 'iPhone' started by Dominicanyor, Mar 19, 2013.

  1. Dominicanyor macrumors 6502a

    Dominicanyor

    Joined:
    Apr 1, 2012
    Location:
    Florida
    #1
    I have a question regarding the voicemail with AT&T. My wife has a iPhone 4 and its time to replace it for another one. The situation is that she has important voicemails that she can't loose. So by upgrading to the iPhone 5 will she loose all her voicemail? What can we do to make sure that she still has the voicemails once the upgrade is done?
     
  2. GoDuke1 macrumors member

    Joined:
    Jan 8, 2011
    Location:
    North Carolina
    #2
    The VM's should be on the server, so an upgrade shouldn't change that, unless you're also changing phone providers.
     
  3. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #3
    Have her backup her phone, then when she gets the new one restore it from the backup
     
  4. sulpfiction macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #4
    They should stick around if she restores from a backup. And she shouldn't *lose them.
     
  5. tboyd37 macrumors newbie

    Joined:
    Dec 26, 2012
    Location:
    brownsville pa
    #5
    I upgraded from the 4 to the 5 in December and all voicemails remained intact however I'm with Verizon.. It could vary from carrier to carrier so the backup suggested earlier is probably the best thing u can do.. If u do upgrade and they don't carry over contact customer service and let them know.. They may b able to restore the older messages.. Hope this helps u :)
     
  6. Dominicanyor thread starter macrumors 6502a

    Dominicanyor

    Joined:
    Apr 1, 2012
    Location:
    Florida
  7. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #7
    Voice mails are with the AT&T's computers, not on your phone. VM = tied to your service ph#, not your phone.
     
  8. takeshi74 macrumors 601

    Joined:
    Feb 9, 2011
    #8
    VM isn't stored on your phone. Think about it. If you lose coverage or turn off your device people can still reach VM. VM is a carrier feature (unless you're using another VM service).
     

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