voiding warranty without jailbreak

Discussion in 'Jailbreaks and iOS Hacks' started by mbpowner, Aug 19, 2016.

  1. mbpowner macrumors regular

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    Aug 19, 2016
    #1
    Ok, I've figured out a way to download third-party apps without jailbreaks - would this however void my warranty?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

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    #3
    No since jailbreaking doesn't void the warranty currently.
    If the device can be restore to official ios version then they will still service/repair/replace your device.
     
  3. mbpowner thread starter macrumors regular

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    Aug 19, 2016
    #4
    jailbreaks IN FACT DO void the warranty. Where are you from?
    In the UK, it most certainly does.

    The thing is what's the guarantee the iPhone can be restored? I've heard it can be bricked. Anyhow, they'd repair the device if they DON'T KNOW the device has been jailbroken, in which case the iPhone would have been restored.

    I'm talking about the possibility of installing apps from elsewhere without jailbreaking. There are certain alternative app stores that can be downloaded without a jailbreak.
     
  4. Will22 macrumors 65816

    Will22

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    #5
    Sorry but please check your info, jail breaking your phone does not void the warranty in the UK or in the rest of Europe for that matter.
     
  5. eyoungren macrumors P6

    eyoungren

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    #6
    @Applejuiced is correct that jailbreaking does not void warranty - at least in the United States. It used to void warranty, but about a year and a half ago Apple changed it's policy. Apple has to prove now that the jailbreak caused the warranty issue before they will deny you warranty service.

    The end result here is that most Apple geniuses will simply ask you to restore your device before they work on it.

    If you are concerned that installing certain third party apps on your phone will cause Apple to deny you warranty service, then simply make a backup and then remove the apps before taking your phone to Apple. Or restore as new (after your backup) and let Apple see a completely stock phone.
     
  6. mbpowner thread starter macrumors regular

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    Aug 19, 2016
    #7
    Well, okay, but iPhones can only get bricked due to a jailbreak, so my main fear is what can't be cured by Apple.
     
  7. darricksailo macrumors 601

    darricksailo

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    Dec 18, 2012
    #8
    Soft bricked devices can always be fixed with a dfu restore

    Hard bricked devices are nearly impossible to occur for the general user

    Most people mistake hard bricked devices for some hardware failure (faulty charging port, water damage, etc.)
     
  8. Applejuiced macrumors Westmere

    Applejuiced

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    #9
    IN FACT it DOES NOT.
    I'm from Earth, where you're from? :D Any iphone that doesn't have hardware faults will restore to stock ios even jailbroken ones. Been like that since 2007, where you been again? :D
    Apple for a few years now does service JB devices but they might make you restore it first on stock ios before they service it or other reps might not even care if its a hardware thing like replacing a broken screen, non working speaker etc...
    For some time now Apple has to prove that the software modification caused the particular issue in order to deny you warranty service.
    You're welcome;)
    --- Post Merged, Aug 20, 2016 ---
    That's also false.
    Iphones can get "bricked" by many different reasons mostly hardware damages or hardware faults.
    There is a few malicious packages that can permanently damage/kill the iphone's logic board when installed but that is not the only way to "brick" or make an iphone not function.
    There's many other valid reasons that an iphone or any idevice can stop working.
     
  9. Brian Y macrumors 68040

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    Oct 21, 2012
    #10
    Unlike the old jailbreaks (ziphone anyone?) - it's actually surprisingly difficult to brick an iPhone these days.

    Apple use a common sense policy with it - if the modification caused the problem, it's not covered. If your speaker blows, that's obviously not caused by the jailbreak and will be covered. If your phone won't boot because of it, and it can't be recovered with a DFU restore, that won't be.
     
  10. TriJetHero macrumors 601

    TriJetHero

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    #11
    What could cause a brick associated with Jailbreaking was unlocking/baseband modification which needed a jailbreak but since unlocking has not been done since 2011 it is nearly impossible to hard brick an iPhone through jailbreaking.
     
  11. bandofbrothers macrumors 601

    bandofbrothers

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    Uk
    #12
    https://support.apple.com/en-gb/HT201954

    "Apple strongly cautions against installing any software that hacks iOS. It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software."
     
  12. TriJetHero macrumors 601

    TriJetHero

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    #13
    http://www.apple.com/legal/sales-support/sales-policies/retail_us.html

    "Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty."

    Like said before if it is due to jailbreaking they may deny, if jailbreaking is not the cause it will still be under warranty.
     
  13. Will22 macrumors 65816

    Will22

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    Dec 4, 2011
    #14
    Luckily for us Apple do not make the rules! Like with anything with a warranty, if there is a problem with the product the onus is on the manufacturer to prove that the fault is due to the way you have modified the product.

    They can think it caused the problem till some Sunday there's no mass but if they can't prove it then they have to honour the warranty.
     
  14. Brian Y macrumors 68040

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    Oct 21, 2012
    #15
    Actually, that depends on the location.

    Here in the UK, after 6 months its down to you to prove it's the retailers fault. As a general rule of thumb, if it's reproducible after a DFU restore it's covered.

    As said, it's really difficult to break an iPhone by jailbreaking these days.
     
  15. mbpowner thread starter macrumors regular

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    Aug 19, 2016
    #16
    Does this rule only apply if the device is jailbroken?
    6 months after what, sorry?
     
  16. TriJetHero, Aug 21, 2016
    Last edited: Aug 21, 2016

    TriJetHero macrumors 601

    TriJetHero

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    #17

    Although the UK voted for a Brexit they are still within the EU, therefore the EU directives overrule the UK law.
    The EU directive does not require the consumer to 'proof' it was the retailers fault after 6 months.

    It is not very well know but any consumer product within the EU has a warranty of at least 2 years without any proof burden for consumers.

    http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:31999L0044
     
  17. mbpowner thread starter macrumors regular

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    Aug 19, 2016
    #18
    Depends on the terms of service of the company that provides the gadgets, doesn't it?
     
  18. TriJetHero macrumors 601

    TriJetHero

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    #19
    It appears that you are either trolling or do not understand very much...

    The law describes what consumer rights are, if a company has more restrictive terms of service the law will overrule and prevail over the company, in that case the company would actually be in violation of the law, if however the company has better terms of service they apply.
     
  19. Applejuiced macrumors Westmere

    Applejuiced

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    #20
    No.
     
  20. mikecwest macrumors 6502a

    mikecwest

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  21. mbpowner thread starter macrumors regular

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    Aug 19, 2016
    #22
    I assure you that I'm not trolling.

    I think it ridiculous although I like it to have a minimum 2 year warranty requirement. I thought it was up to the company whether or not to.
     
  22. TriJetHero, Aug 21, 2016
    Last edited: Aug 22, 2016

    TriJetHero macrumors 601

    TriJetHero

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    #23
    Let's not have any warranty, if it was up to the company that would be what we would have.
    So as you find it ridiculous now we can do away with all laws....

    As you say you are not trolling, maybe take a little break from posting?
    In this thread and in the stolen iPhone thread you are not making much sense.
     
  23. bandofbrothers macrumors 601

    bandofbrothers

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    Location:
    Uk
    #24

    And that's where the confusion can be. :(

    Both statements from the same company with one being a statement and yours being country specific.

    I'm not going to go into the ludicrous iOS sand boxing Apple impose on its devices but hence that's why I'm considering other options.
     
  24. TriJetHero macrumors 601

    TriJetHero

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    #25
    From the Apple UK warranty:
    "Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their consumer law rights.

    Important: The Apple One-Year Limited Warranty terms and conditions shall not apply to consumer law claims."

    http://www.apple.com/legal/warranty/products/uk-ireland-universal-warranty.html

    From a recent Dutch court decision:
    "Dutch Court Orders Apple to Replace Customer's Broken iPhone With New, Not Refurbished, Model"

    http://www.macrumors.com/2016/07/12/dutch-court-orders-apple-to-replace-new-iphone/

    Always check your local consumer rights, it might give you far more rights than the standard warranty.
     

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