Very strange occurance with both my Touch (2nd gen with 3.0) and my wifes Touch (1st gen with 3.0). My 3 year old daughter plays with them, and gives them back to us and the volume control has dissapeared. The ipod thinks it is hooked up to an external speaker and will not produce sound through the head phone jack. Usually if we give the ipod back to my daughter she "fixes" it. It happened again to my Touch today, and when she couldn't "fix" it, I contacted Apple. While waiting for them to call me back, I plugged my headphones in and then put it on a dock and it magically started to work again? When Apple called me they stated that the volume control should never dissapear regardless of what my daughter pushes and that I should do a restore. I actually tried this once, and it didn't help. Anyone else experience this, or know a fix? Thanks.