VPN recomendation

kc27

macrumors newbie
Feb 5, 2008
2
0
0
I have a paid subscription to Private Internet Access (PIA). I works fine for me on other platforms such as Android or Windows, but no luck with an iPhone 6s running iOS 10.3.1. It just gets stuck on connecting. I tried the steps shown below from PIA support, but no luck. I've uninstalled and reinstalled the PIA app, too. The phone had Free VPN HexaTech - Unlimited VPN Proxy for iPhone prior to PIA. I uninstalled the HexaTech VPN prior to installing PIA, could the previous VPN be preventing PIA from working? I see that for $50 you can get VPN Pro | Lifetime Proxy & Best VPN by Betternet, so I guess if I cannot get PIA to work , I could always switch from PIA to VPN Pro.

Any suggestions on getting PIA working on this phone would be appreciated.

Private Internet Access iOS app is stuck at connecting.
This may happen if your network connection is temporarily disrupted or if your data connection is blocking VPN connections:
  1. Tap the switch to abort the connection process
  2. Open the Settings app and navigate to Settings > General > Reset
  3. Tap on Reset Network Settings
  4. Reboot your device; make sure your Wifi is connected
  5. Try connecting the app again