VZN wouldn't let me transfer upgrade?

[tangent7]

So I stopped by Verizon and they had the iPhone 6 in stock, but wouldn't let me use my moms upgrade on my acct.. Is this normal? I know I've done this in the past. They said I could try later, but they wanted to save the new phones for people that are eligible.

 

[SetHutBlue42]

Lmao...

 

[polysaturate]

Ran into the same issue this morning. They said they don't do it today or on black friday. They also gave me the run around about canceling a preorder. So, I just walked out. Whatever.

 

[Wayfarer]

Solution: Buy the upgrade for your mom's line and then once you get the phone, get it activated on your line!

 

[tangent7]

It lets me transfer my upgrade online, but it doesn't ship until 10/17... That sucks lol. Maybe I can get my mom to go upgrade, then I'll just take them both in tomorrow and tell them to swap?

 

[ronm99]

It lets me transfer my upgrade online, but it doesn't ship until 10/17... That sucks lol. Maybe I can get my mom to go upgrade, then I'll just take them both in tomorrow and tell them to swap?

I think that all you need to do with Verizon phones is to swap SIM cards. You wouldn't need to get Verizon employees to do this. I did this with my wife's upgrade last year. Your Mom would need to visit the shop to buy the phone.