Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Wait Times for iPhone Battery Replacements Increasing
- Thread starter MacRumors
- Start date
- Sort by reaction score
Another thing to consider is iFixit battery warranty is 1 year whereas Apple has no confidence in its batteries with only 90 day warranty.
Last edited:
lol they are doing the best, but a battery replacement for a product wchich they still sell! can take a month. Such an amazing service from almost trillion $ company
This is a first world privilege. What's an utter fiasco is the lack of peace in Syria or Israel and Palestine or the ever rapid climate change or any number of actual real problems.
People like a good deal. Everyone jumps in on it because its cheap.
Hahah people get used to paying money. Apple loves such customers. Also sold in China for $ 2.
I asked the genius and he said they would need to wipe my phone for the battery replacement.
I told them shove it and walked.
yep. they are replacing for anyone that demands it which means a bunch of folks with fine batteries are choking up the system. they should have required that you actually have a consumed battery since they say that the software doesn't kick in until then anyway. mark the price way down to like $9.00 to cover labor, if not even free.
[doublepost=1519880020][/doublepost]
not true. they do and this has been confirmed by the US Congress, Ireland and several other spots.
Hey a lot of talk on here about this, can someone answer this?
What happened when you use to bring in an iPhone for a battery, they would just take your phone and give you a refurbished one immediately to take home. Do they not do this anymore?
Second, I was hoping with the 6 being discontinued, they would replace my 6 with a 6s. Is Apple not doing this anymore?
From what I gather, now you go in, and order a new battery, come back when it comes in (however long that takes) and then sit at the store while they actually open your phone and swap out the battery?
What happened when you use to bring in an iPhone for a battery, they would just take your phone and give you a refurbished one immediately to take home. Do they not do this anymore?
Second, I was hoping with the 6 being discontinued, they would replace my 6 with a 6s. Is Apple not doing this anymore?
From what I gather, now you go in, and order a new battery, come back when it comes in (however long that takes) and then sit at the store while they actually open your phone and swap out the battery?
Apple is not a charity so they're going to do what's least costly to them which is a battery replacement. The best you thing you, as a customer, can hope for is ending up at an Apple store with a high failure rate on battery replacements where they damage the phone but don't have iPhone 6 in stock so they have to replace with the next best available in stock which is probably a 6S. Some have reported this happening. This is the ideal outcome since the 6 is a lemon that shouldn't have been sold in the first place with bendable aluminum, touch disease defect, deficient 1GB DRAM, etc.
Last edited:
I have iPhone 4 from 2011 and battery can last 2-3 days with normal use and also, the most important, I can using it on whatever the cold weather is.
Last edited:
#3.. it wasn't designed to force you to upgrade. It's just the opposite. It makes the phone last longer by, you know, working.
Given the tales of lengthy waits, I’m glad I got my battery replaced when I did. News of the £25 replacement scheme prompted me to check my serial number for the free 6s replacement scheme (for some reason I’d thought my phone wasn’t one of them ones that was for). It turned out I was eligible for a free replacement so I booked a Genius Bar appointment. It was all agreed at the appointment and a hold was placed on a battery but it was too late in the day to do the replacement so I was told to return within 5 days. I popped back the following day, handed my phone over and collected it again an hour or so later. With the £25 replacement programme in full force the store was very busy but it all worked very smoothly for me.
It’s good not to have to carry several battery packs around with me at all times and I should get another year out of this phone which is good. I’ve never been an annual replacement person (except from 6 to 6s for some reason) but getting a third year is a much needed bonus.
It’s good not to have to carry several battery packs around with me at all times and I should get another year out of this phone which is good. I’ve never been an annual replacement person (except from 6 to 6s for some reason) but getting a third year is a much needed bonus.
Apple has a design defect, not a problem due to 'chemically aged batteries'. No previous iPhone would shutdown with a 30% charge before this fiasco. Indeed, even batteries above its 80% capacity were throttled, and therefore Apple charging $29 for a new battery is simply a temporary fix. If they can't fix the defect (which apparently they can't) they owe us a new non-defectively designed phone. Even a free battery is not acceptable since the problem is only temporarily delayed. I don't think I can trust Apple ever again. First, they denied there was a problem, and only when forced simply discounted a necessary operation. Second, they are not offering a genuine fix. Now the resale value of my iPhone 6s+ is trashed since only a fool would purchase such a broken design. The bare minimum would be a removable battery panel so that when this unacceptable BS occur a simple $10 battery would have instantly reset the phones performance and life. I am outraged by both the design flaw and even angrier about paying $29 for a temporary fix which will then be $79 after 2018. UNACCEPTABLE APPLE! This may rightly destroy Apple's reputation for releasing superior products and superior service when Apple screws up.
Last edited:
Honestly, I can’t get worked up about it. Yes, Apple should have been upfront about the throttling thing but my battery was struggling after 2 years hard use and now it’s been replaced with one that would probably last another couple of years (though it’s likely I’ll get a new phone next year).
False.
#1 human behavior learned since childhood when a device becomes very slow is to buy a new device to replace it.
#1 human behavior learned since childhood when a battery is shot is to replace the battery.
If Apple secretly makes the symptom of a shot battery appear like the device is running very slow then people will be deceived into buying a new device when all that was needed is to replace the battery. Add to the deception is Apple misdiagnosing people's battery and claiming it's fine when it's not. And, even refusing to replace the battery when the customer is willing to pay for battery replacement out of pocket. When a customer is cornered like this without knowledge of the secret throttling they are forced into buying a new device.
Only a criminal thinks this is acceptable.
Last edited:
Apple doesn't "secretly" make batteries go bad. They all do that. Apple was trying to keep from having your phone just randomly shut off at, possibly, an important time. What's worse, a phone that's slower than when it was new, or a phone that randomly shuts off when you need to call 911? Hmmmm.
[doublepost=1520000987][/doublepost]
I’d rather have my phone give me a pop up alert to replace my battery soon before throttling than being throttled without knowing for months to years.
Or was this option not available for Apple because if they did that we would be getting the pop up after only 6month after purchase possibly due to the hardware/battery issue?? Maybe that’s why $29 battery replacement is being offered to everyone??
[doublepost=1520001594][/doublepost]
Why can’t a phone last longer without throttling?? Can’t I use iPhone for 2 years without replacing battery without throttling? I didn’t know that. As far as I know my iPhone 4 and 5s never needed a battery replacement for well more than 2 years without throttling. Do you think they should’ve just chosen a better performing battery for 6&up or design iPhone to fit bigger battery or something. And why do we have to pay more money for this?
$29 batteries are being offered because people are whiny. I guess I should go to the grocery store and complain that my bananas went bad too.
I didn't realise iPhone batteries are only good for 18 months. I guess you and I have very different expectations.
iPhone batteries are the cheapest POS ever, they don't care about the consumer. Apple just wants the best margin they can make on their devices. Also you can bet power management kicks in for the previous iPhone model just as soon as they launch their new iPhone X's.
if there is an issue then it should be warning folks. and if that issue is the battery then it should be replaced.
and they are probably offering the $29 battery to entice folks to do it so that they don't qualify for any class in all the lawsuits. although they shouldn't anyway unless they have some smoking gun that the whole thing was to get folks to buy a new phone which is a hard thing to prove without hacking into Apple's email or such. i mean they have been swapping batteries since the iPhone 4 and if someone bothered to seek service they would have been told that the battery in their 3 year old iphone was basically dead. if folks choose not to ask but upgraded that's not on apple