Yeah my computer came back from repair looking warped on the display--guess wha--I held the display on the iSight, and flexed the corner that was warping towards me. Now it's flush. 5 second fix.
And OP, you are way too picky. We all the displays are not always flush one way or another. Just ask for a refund and move on.
This is exactly what the Apple people themselves told me
not to do. At this point, one of the reasons I'm so frustrated is the fact that they told me on the very first one that the warp was not normal, and that there should be no gaps. That's how this whole exchange thing started.
Even though I've now accepted that it is normal (within reason), the last two have had completely different problems.
Give it up man...they have failed you. Go buy a Vaio!
Are Vaios pretty good?
Well, seems like they'll compensate you really nicely if you keep dealing with them. Sorry for your bad experiences.
That was the vague impression the guy gave me last time, one of the reasons I gave them one more chance.
Dude, you have really bad luck. Go TO THE APPLE STORE and pick one out yourself. Make the make sure it aint warped.
Nearest Apple Store=3 hour trip each direction. First thing I tried, killed my back, didn't have what I wanted in stock despite telling me they did when I called ahead. Now I wish I had just gone for my second choice right then, but how could I have known?
Wow,
CleverUsername I am very jealous with your strong will. I can't imagine what I'd felt if they sent me 6 bad laptops in the row for that money.
Hold on
I've tried. I even stayed on the phone for another hour or so today while a "product specialist" had me do a PRam reset and OS reinstall on #6, even though I couldn't see any way these things could possibly fix color problems within the display itself, and then when I started talking about getting a refund the E.C.R. guy said that "wasn't the desired result" and asked me to "sit on it for the night" so he could talk to the product specialist who he had transferred me to tomorrow, since he had "never heard of color problems on MBP displays and needs an official diagnosis"
Wow, I was gong to say you're just hyper-sensitive, but after seeing pics I don't blame you. Maybe it's not too late to ask for the one with the scratch back
.
Please,
don't take the advice to try and fix it yourself. Not only will it not work, you could break the laptop and not be able to send it back.
Not being very picky about these things, I would have sent the first few back, and on maybe the second or third bent one, I'd just ask to keep it and have some of my money back. But for the money you've spent, I can definitely see where you're coming from.
Good Luck!
The thing is, I do have a tendency to be way over-perfectionist, which is why I've been asking my family their opinions every step of the way. My mom usually keeps me in line when I go over it
. I think I mentioned this somewhere above, but I really do wish I had kept the very first one, the one that just had a very slight gap on one corner. At the time I thought an exchange was the right decision, since
everyone, my mom, my sister, and more importantly
the Apple people I talked to when I called in said that even a slight gap wasn't normal at all and I shouldn't accept it... Every replacement has just gotten worse since then
Try to use the tips they gave you (above posts) to fix the screen; if that doesn't work, try switching the screen from #5 with #6.
I have a lot of people telling me not to try bending any of the screens on my own, and I don't really think switching the screens is an option? I don't even have #5 anymore. Order went like this:
#1: Very slight bend, gap only on the right corner
#2: Dead pixel right in the middle of the screen, very annoying
#3: Worse warping, gap on the left side this time, didn't even turn it on (the first time around they had said that sometimes they won't exchange defective ones that have been turned on)
#4: Banana computer, (the one I posted pictures of) they told me to keep and use it till this is all straightened out
#5: Had scratch on the lid (about an inch or two long), sent back already last week
#6: One that just came in, was prepared to ignore any slight warp since now they're saying that's 'within specs', but can't ignore the odd shadows and striations on the display itself when turned on
I asked the E.C.R. guy if he hadn't noticed the display problems when he checked it over himself before sending it on to me, and he said "he hadn't turned it on, since the major issues I had before were cosmetic"
... I really couldn't believe it. I reminded him that one of the previous problems was dead pixels in a bad location, and that in my last email I had said that he should check for any display problems, and he just kind of mumbled something about "Oh, yeah, I recall something about that"
. If I thought it would do any good, I'd ask to be transferred to his superior at this point.
I'm going to have to be rude here and say the only way you could be more of a tool is if you had a price tag from a DIY store hanging from one ear.
LOL. Thanks, I really needed a good laugh
OP, you need to start your own website. Get punters to put up bets on which one will finally work out...
This might be the best suggestion in the whole thread, well except maybe for the Vaio one
. My sister's saying it's time to call the BBB.
