Waiting For My MBA To Be Returned...

Discussion in 'MacBook Air' started by wirelessmacuser, Nov 9, 2010.

  1. wirelessmacuser macrumors 68000

    wirelessmacuser

    Joined:
    Dec 20, 2009
    Location:
    Planet.Earth
    #1
    I'm truly impressed with my new 13" MacBook Air, even though it died a video / who knows why death.

    Oh sure I'm disappointed but I have faith, and many excellent past experiences with AppleCare, where it resides at the moment. I never buy a new Mac Laptop without it, and this time was no exception.

    I ordered it (BTO 4GB) on release day & received it just one week later. Immediately I set it up and put it into service, using it heavily till it died. Took it to a genius at my Apple store who confirmed what I reported and exchanged it for a new one. The next day it died the same as the first.

    Now fully hooked on the size, light weight & fun factor I'm in near withdrawals without it. Being the laptop addict I am, I decided to buy a similar, yet different model from a competitor, so I ordered a CTO Sony VAIO Y. That was yesterday, to my surprise today I received this email from Sony:


    My Account | Customer Care


    VAIO Status

    Please do not reply to this email. Should you have a question regarding your order, click here to contact us. To ensure a timely response, it is important to include your Sony Style order number.

    *

    Dear XXXXXX,

    This is to advise you that production on your customized VAIO computer has begun.

    To track production status or to check the status of other items on this order, please go to My Account and select Order Information.

    Order Number: ST1011060XXXX

    Product: US-VPCY1290X-LBOM
    Component: Adobe Bundle (Free - $448 value)
    Component: Microsoft® Office 2010 Starter (Click More Info for details.)
    Component: 4GB (2GBx2) DDR3-SDRAM-800
    Component: No additional AntiVirus Software
    Component: Standard capacity battery
    Component: No Engraving
    Component: Fresh Start
    Component: Intel® Core™ i3-330UM processor (1.20Hz)
    Component: Intel® Graphics Media Accelerator HD
    Component: Gobi Mobile Broadband Built-In
    Component: Black
    Component: Genuine Windows® 7 Professional 64-bit
    Component: 500GB Hard Disk Drive (7200rpm)
    Quantity: 1
    Estimated Shipped Date: 20101115
    * *

    Shipping confirmation will be sent via e-mail as soon as your product is shipped. Manufacturing time typically takes 5-7 business days.

    *

    A few helpful links:
    . For Frequently Asked Questions, click here.
    . For service and support for your new product, click here.
    . Click here to register your Sony purchase.
    . Click here to find additional accessories to your new Sony purchase.


    If you indicated that you'd like to receive information from Sony during your purchasing process, you'll receive valuable Sony emails featuring information on exciting new Sony products, special offers, and much more. If you have not subscribed to Sony Style updates and would like to do so, please click here to do so.

    *
    Thank you again for your order,


    Sony Style Concierge
    SonyStyle.com


    If you have not subscribed to Sony Style updates and would like to do so, please click here.

    Sony Electronics, Inc.
    Personal Information Management Office
    1 Sony Drive, MD 1E4
    Park Ridge, NJ 07656

    © 2010 Sony Electronics Inc. All Rights Reserved. Reproduction in whole or in part without written permission is prohibited.

    Privacy Policy | Legal Info
    --------------------------

    A pretty impressive approach, one that keeps the customer informed and feeling like their business is appreciated.

    While I already know I will still prefer my MBA once / if, they get it repaired. But in the mean time I will have the VAIO to enjoy and I paid just half as much as I did for the MBA.
     
  2. Loonytik macrumors 6502a

    Loonytik

    Joined:
    Jun 2, 2008
    #2
    Is this post implying that Sony does a better job at informing you of what is going on than Apple? Just wondering what your intent on showing the order status from Sony is...
     
  3. magbarn macrumors 68000

    Joined:
    Oct 25, 2008
    #3
    Wow! Time to buy a lottery ticket. That some bad luck frying 2 MBAs in a row. Were you running furmark + intel burn test at the same time?
     
  4. MikePA macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #4
    Good question. Apple has kept me informed for every order I've had with them.
     
  5. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #5
    Seriously, what is the point of this thread OP? So you had withdrawals for a small machine and you have disposable funds. You got a Sony vaio instead so who cares? You are on MAC forum, not a SONY forum. :p
     
  6. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #6
    Something tells me you're getting your Vaio after your replacement unit from Apple.

    Money well spent ? :confused:
     
  7. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #7
    If it helps you feel any better about your Air's price, if you reconfigure the VAIO to include the 256GB SSD (like your Air), that makes the VAIO only 25% cheaper than your Air. ;)

    Curious to see your opinion on the performance impact (if any) from the 5400 RPM drive and integrated graphics.
     
  8. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #8
    I think the Atom used in the Y series will be a much bigger impact on performance. ;)
     
  9. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #9
    The Intel® Core™ i3-330UM he picked is an Atom?
     
  10. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #10
    They finally changed it then, the last time I looked at the Y series Vaio it had an Intel Atom processor.
     
  11. wirelessmacuser thread starter macrumors 68000

    wirelessmacuser

    Joined:
    Dec 20, 2009
    Location:
    Planet.Earth
    #11
    It never ceases to amaze me at how many people make _negative_ random assumptions, and inflammatory comments to suite their personal agenda's. There's nothing for me to explain if you've read my original post, it says it all. For those who may be reading impaired... I will be happy to help you.

    In my original post I said, and I quote

    1) I'm truly impressed with my new 13" MacBook Air. (This means that I really like my new MBA)

    2) I have faith, and many excellent past experiences with AppleCare. (This means that I have sent other PowerBooks & MacBook Pros in, over the years and had excellent service)

    3) I included the email from Sony just to share what another manufacturer is doing when it comes to customer relations. I am not so narrow minded as to think that the world revolves around Apple and no one else matters. I thought others might be interested in what the competition is doing. (This does _NOT_ mean I have any complaints with Apple whatsoever. If I did I would certainly say so)


    In addition, somehow you could not seem to understand this statement of mine:

    4) While I already know I will still prefer my MBA. (This means that I prefer my MBA to the Sony I ordered. And how do I already know that? Because I have other Sony VAIO's and they are nice, but not as nice as a Mac in my opinion. Nonetheless I want a new VAIO Y, so I just bought one)


    I challenge you to ask yourself, why is it your business just how I spend my money? Who are you to judge? I am not bragging, there is simply no hint that I am. If I can afford to do this, perhaps it's an indication that I happen to like doing so, and it's my business what I spend my disposable income on. I challenge you to stop comparing, stop judging, stop with the juvenile nonsense and appreciate my original post in the manner it was intended. Simply to share amongst enthusiasts about our Mac experiences.

    To those who are so narrow minded and immature as to say "this is a Mac forum" .... duh... look in the mirror. You are the one that is the problem. You are acting like the only computer in the world is a Mac, and anything else is less than. A comment like that is very revealing about who you are.

    This is America where free enterprise brings us nothing but competition and good products. Perhaps that is also beyond your comprehension.

    Perhaps now I've helped you understand what you could not comprehend on your own... :)
     
  12. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #12
    Since I can't use words that I am against that are in my signature, I'll leave them out, but I will say this. The moment you share your personal buying experience on the internet, is the moment it's everybody's business buddy. Your arrogant attitude is out of place. You need to have thick skin when you come on a public forum. You are going to have some people that agree with you and maybe all of them won't but they have a right to their opinion so yes, it's OUR business and you gave people the right to judge when you told your story.
     
  13. Loonytik macrumors 6502a

    Loonytik

    Joined:
    Jun 2, 2008
    #13
    Read the excerpt from your post above again and maybe you will comprehend my post....bold for effect. :D

    I mean, I'm sure they are going to realize they can't repair your MBA and send it back to you saying "sorry man, we are a huge computer manufacturer but we can't seem to figure out what's wrong with this one, good luck...":rolleyes:

    I comprehended exactly what you were stating when you implied they may not be able to repair it and that you paid half as much. Perhaps now your douche level has risen a notch.
     
  14. MikePA macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #14
    I imagine most people who posted in this thread couldn't care less about you, your MBA, your Viao or your disposable income. They simply enjoy poking the narcissist.
     
  15. shootingrubber macrumors 6502

    Joined:
    Mar 7, 2009
    #15
    Wait, why would you buy a Sony Vaio? You are still keeping your MBA, but you still decide to buy a new computer right after you bought a MBA???
     
  16. coochiekuta macrumors 6502

    Joined:
    Nov 6, 2010
    Location:
    here and there
    #16
    i know it sounds crazy but i too have more than one new machine. wild huh?
     
  17. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #17
    Fixed that there for you.
     
  18. ja12ke macrumors newbie

    Joined:
    Nov 6, 2010
    #18
    The Vaio Y never had the Atom processor, it always had the i3 or i5 CULV processors.

    BTW, I had a CTO Y also with i5 and ATI discrete graphics...Very nice machine until I got the deal of the century on a Z12 from Microsoft for $824.50 :D! The Y is a nicely built, magnesium alloy chassis and very peppy.

    To the OP:

    Why didn't you go with a discrete graphics option? It was only $50 more...

    Getting my MBA 13.3 4gb/128 today! Hopefully I won't have the screen problems that's affected some people here...
     
  19. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #19
    You know what, now that I think about it more, I think I'm confusing the Y with the X series.
     
  20. gecis macrumors regular

    Joined:
    Jun 26, 2010
    #20
    Seriously dude! Relax it's just a forum.
     
  21. lilo777 macrumors 603

    Joined:
    Nov 25, 2009
    #21
    It depends. If the replacement again dies in two days, then the answer is yes ;)
     
  22. Seawolf8080 macrumors newbie

    Joined:
    Nov 6, 2010
    Location:
    Connecticut
    #22
    Yes, order confirmation emails are revolutionary in the computer business.
     
  23. shootingrubber macrumors 6502

    Joined:
    Mar 7, 2009
    #23
    +1, really wasteful.
     
  24. fuzzielitlpanda macrumors 6502a

    Joined:
    Mar 24, 2008
    #24
    so are you going to keep the sony even when the mba comes back from repair?
     
  25. coochiekuta macrumors 6502

    Joined:
    Nov 6, 2010
    Location:
    here and there
    #25

    i had a desktop from 2006 that i replaced and my laptop was crushed by movers so i had it replaced. two new machines.

    even if i had two of the same machines, it wouldnt be a waste. i like to use one machine as a sort of home media server. second, some people have spouses and children which sometimes demands for a 2nd machine.

    when i get back home next year i will buy a mac, which is probably wasteful but i want to try something different. if i dont like it, i always can give to a niece. aka recycle.
     

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