Waiting for Number to Port

[lightstar85]

How long did everyone have to wait for their numbers to port (if you switched from a different carrier)?

I came from T-Mobile and at the Apple store, the guy who helped me said it would be about 6 hours. I could make calls on my iPhone, but incoming calls would still be on my T-Mobile phone. It's been about 6 and a half hours now, so just curious to when I should expect the switch to be over.

I know I'm probably just being impatient, but any general estimates from other people's experiences would be great! I can't wait to be finished with my old phone and only be using my iPhone!

Thanks!

 

[paulej69]

How long did everyone have to wait for their numbers to port (if you switched from a different carrier)?

I came from T-Mobile and at the Apple store, the guy who helped me said it would be about 6 hours. I could make calls on my iPhone, but incoming calls would still be on my T-Mobile phone. It's been about 6 and a half hours now, so just curious to when I should expect the switch to be over.

I know I'm probably just being impatient, but any general estimates from other people's experiences would be great! I can't wait to be finished with my old phone and only be using my iPhone!

Thanks!

Well, I'm in Australia (Perth) , bought my 16GB black before 10AM Friday, it's now 12 midday on Sunday and I'm still waiting for my number to be ported from Telstra to Optus.
Phoned Optus yesterday - their "porting system" was closed, so apparently my details are now up on their corkboard to be actioned Monday morning!!

At least I can still use it as an iPod touch - everything works except the phone service, and using wifi through my home connection is great!

 

[sozekizer]

can't blame at&t for the length of time to port. that's the responsibility of the original carrier. at&t only submits the request and the original carrier is supposed to comply pretty quickly but clearly doesn't always do so.

 

[ki2594]

mine went through the activation stuff yesterday but didn't get service still and my old fone still did so called 611....fixed it within 2 minutes

 

[Hardcoredan52]

Call ATT and ask them about it. I had the same problem. It turns out there was some info wrong on the porting process. They called sprint and it took just a couple mins to get everything straightened out. The Att rep resubmitted the port and within 5 mins everything worked fine.

 

[Blackforge]

Yep definitely something wrong. The girl that was doing my iPhone setup and number porting said I would still get phone calls on my T-mobile iPhone, but I could place them on the new one once I activated. Yeah well.. 20 minutes later driving to work and no service on T-mobile...

 

[lightstar85]

Looks like I'll have to wait for it to switch or for Monday, call centers are closed. Thanks for the help everyone!

 

[yg17]

Mine was near instant. By the time I got to my car in the mall parking garage, my T-Mobile phone was deactivated, and when I got home, I called my number from a landline and my iPhone rang. I'd give it a day, if nothing happens, then call AT&T

 

[shadyInCA]

Mine was instantaneous as well. The text message to say the port was complete came through while we were in the store!

 

[lightstar85]

I just got a text message welcoming me to AT&T but when tested the call still went to T-Mobile phone. Am I getting close?

 

[jjsun]

Call when they are open and they will sort it through in about 5 mins.

I switched from T-Mobile and waited for almost 20 hours, and still received calls on my T-Mobile Blackberry. One call to customer service worked everything out. Sometimes they have to force the port through, which is what they did.