has anyone had any luck?
truly embarrassing its been almost a month and yet you can't get a phone.
Not even the +, just the regular iPhone.
you would think after what 6 years now they would have this **** figured out.
I do recommend anyone with good ideas on how to do things better submit their resume to Tim Cook. I bet he'd prefer to serve customers immediately vs. making them wait and would eagerly hire someone who could solve the problem.
You lose customers when you don't have the product readily available for them.
Yep. This whole myth that Apple does this on purpose to create headlines is believed/perpetuated by people who don't understand marketing.
You don't want people not being able to get your product. Because you give them time to think about if they really want it. You want them to buy while the impulse is hot. Not give them time to realize they don't really need it or that there is some other product that does what they need just as well if not better.
That's exactly why Apple doesn't like offering a lot of options. Too many options and you confuse the customer who has to think of which ones he/she wants and might make him want to go home and consider it (This is also why car manufacturers don't offer all the options a la carte but just have a few packages. So if you want that sunroof you also have to get power locks).
You lose customers when you don't have the product readily available for them. Sure, the hardcore will wait around, but many will just go find something else that will work or will start to really think if they need that purchase.
True, although this also has to be balanced against the cost to keep that quantity of customers. You don't do yourself any favors spending more to keep a customer than the revenue that customer would have generated. It's a tough balancing act any time you have very "peaky" demand. Especially when it seems to drastically exceed even the most optimistic estimates every year.
It's a tough nut to crack, the simplistic armchair quarterback "solutions" aren't.